3 of 3 Contract Remote Desktop Jobs in England

role to enable the successful candidate to evolve and enhance their professional growth. Role summary & Key Responsibilities: With minimal and/or remote supervision, responsible for receiving user tickets through electronic systems properly documenting all actions taken and communicating effectively with the user community throughout the life cycle … ability to exercise sound judgment in any customer service scenario Excellent communication and customer service skills. Dedication to customer service Excellent teamwork skills Excellent desktop support technical skills Experience on supporting and troubleshooting Microsoft Office 365, Windows Operating Systems, VPN client software (Cisco), Remote Desktop tools (Bomgar ...

days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory ...

troubleshooting: desktops, laptops, monitors, docking stations, printers* Peripheral setup and configuration (monitors, keyboards/mice)* Basic networking: LAN/Wi-Fi troubleshooting, Active Directory* Remote access tools: TeamViewer, Microsoft Remote Desktop* Software deployment/imaging tools: SCCM, JAMF* Ticketing systems: Jira Service Management* Asset management/inventory ...