Key Responsibilities 1. Deliver Advanced Technical Support For O365 Administration By Troubleshooting Complex Incidents And Conducting RootCauseAnalysis To Implement Effective Solutions For Technical And Security Issues. 2. Collaborate With Support Teams To Resolve Escalated Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture. 3. Enhance Knowledge Management By Updating And Managing … Service Improvement. Skill Requirements 1. In-Depth Knowledge Of O365 Administration And Its Services. 2. Strong Troubleshooting Skills For Complex Technical Issues In O365 Environments. 3. Proficiency In Conducting RootCauseAnalysis And Implementing Effective Solutions. 4. Excellent Communication And Collaboration Skills To Work With Cross-Functional Teams. 5. Solid Understanding Of Security Best Practices Related To More ❯
in Bristol or London Start: ASAP/3 months contract + possible extension Inside IR35 Your key accountabilities within the RAN & E2E Performance domain are: Experties in UE log analysis, Wire shark tracing and E2E analysis. Act as a lead for Capacity related evenets. Indentifying the rootcause and define measures to improve underperforming KPIs Analysing Drive … Test logs and Network protocol traces for underperformance & defects in ESN PTT over SRTP. Investigate detected and reported Systematic issues within this element of the ESN Service. Performance rootcauseanalysis using multiple sources of data primarily from: UE Application events/L1/L2/L3 information Drive Test UE logs/Wireshark covering OSI L1 … data. OSS performance data Change logs. Outline and ensure peer teams capture and deliver RAN Design & Performance team requirements in their deliverables. Technical Expertise: Expert knowledge of UE logs analysis Expert understanding of Acuver UE logging tools. In depth knowledge of Mobile networks particularly 4G & Public Safety functionality over LTE with particularly deep understanding design and operation. In depth More ❯
Barrow-In-Furness, Cumbria, North West, United Kingdom
Morson Talent
oversight of portfolio of external change on which SSNR may have dependencies JPMO leads for Schedule, Cost, Risks and Opportunities Programme Outcome Performance Measurement and Reporting Manager to provide analysis findings, options and recommendations into relevant governance meetings; Programme Managers to provide impact assessments of change in the Programme driven by the Parties, forecasting and analysis of different … the SDA and IPs to ensure consistency and to maintain the integrity and accuracy of the whole programme view of ADEs Working with JPMO colleagues to ensure coherency of analysis, interpretation and key messages Ensuring cross-party assessment of impacts of proposed changes and facilitating change implementation across the wider and Parties as required Facilitating the realisation of opportunities … with the Finance team to ensure draw-down of contingency budgets via change requests is managed Working with colleagues across the project controls functions to ensure coherency of integration, analysis, interpretation and key messages Analysis Providing clear summary and detailed breakdown of ADEs in line with standard reporting drumbeat and other ad-hoc management reporting requirements including ageing More ❯
performing quality audits, producing process check lists, spotting deviations, etc. Experience in training others in Quality Management principles and topics Experience in formal process reviews Experience in performance of RootCauseAnalysis Experienced in trend analysis Experience in effectiveness review (maintaining KPIs, etc. More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
AVENSYS CONSULTING (UK) LTD
database schema changes using Liquibase , ensuring alignment with compliance and audit standards. Collaborate closely with Architecture and DevOps teams to enhance, maintain and mature Product capabilities/features. Perform rootcauseanalysis and implement solutions for incidents and performance bottlenecks. Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Bachelors More ❯
Banking or financial world. Key Responsibilities: Provide 1st and 2nd line support for EQD trading desks (Index Flow, Emerging Markets, Commodities, Equity Financing, Flow Sales). Manage incidents, perform rootcauseanalysis, and coordinate with development and infrastructure teams. Monitor application performance and ensure uptime targets (99.95%) are met. Support release cycles, perform functional checks, and communicate More ❯
West Midlands (County), Birmingham, United Kingdom
Sherborne Talent Solutions
ISO 27001, NIST, and CIS frameworks. Produce detailed documentation for configurations, processes, and troubleshooting. Collaborate with global cloud, security, and infrastructure teams for consistent, secure operations. Support incident response, rootcauseanalysis, and ongoing improvements. Required Skills & Experience: Extensive experience executing network refresh projects. Strong expertise with Cisco, Palo Alto, HAProxy, and Azure networking. Solid understanding of More ❯
enterprise service standards. Proactively monitor and tune infrastructure, applications, messaging, and scheduling platforms. Act as the escalation point for critical incidents, coordinating technical resources to achieve rapid resolution. Lead rootcauseanalysis and service improvement initiatives. Define and maintain runbooks, standard operating procedures, and operational documentation. Ensure backup, recovery, and disaster recovery processes are operationally tested and More ❯
ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Provide on-site IT support and assist in resolving broader technical issues. Contribute to rootcauseanalysis and long-term problem management. Act as a key point of contact between IT and users, promoting standards, improving user satisfaction, and sharing best practices. More ❯
strategies and acceptance criteria. Lead test planning, execution, and reporting activities. Mentor junior QA engineers and promote best practices. Participate in Agile ceremonies and contribute to sprint goals. Drive rootcauseanalysis and defect prevention strategies. About You: Bachelor's or master's degree in Computer Science, Software Engineering, or a related field. Experience in test automation More ❯
and integration errors across a diverse range of IAM systems and platforms. Monitor system health, performance, and logs to proactively identify and address potential issues, and working towards a rootcause solution. Collaborate with engineering, security, and application teams to ensure seamless identity governance and compliance. Be involved in processes concerning organisational transformations, such as testing, documenting, and … certification, and role-based access control. Experience with directory services (LDAP, Active Directory) and identity protocols (SAML, OAuth, OpenID Connect). Ability to analyse logs, debug issues, and perform rootcause analysis. Strong communication and documentation skills, with the ability to work collaboratively across teams. A proactive approach with a focus on continuous improvement and operational resilience. Collaboration … passion for secure engineering. It would be great if you also had Experience with integrating cloud applications (e.g., Azure AD, Workday, ServiceNow) into IAM platforms. A background in data analysis with experience of SQL to extract and interpret data. Exposure to Oracle Identity Manager customization (event handlers, adapters, scheduled tasks). Familiarity with ITIL processes and ticketing systems (e.g. More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Randstad Digital
exceptional service reliability, security, and efficiency across a complex, business-critical hybrid environment. As a System Administrator you will be the expert in providing final escalation support and performing rootcauseanalysis for complex issues. The core focus of the role will be managing all operations and maintenance across a hybrid environment, across a hybrid setting, managing More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Experis
Automate operational tasks using tools such as Ansible, Terraform, or Python scripts. * Build and maintain monitoring and alerting systems (e.g., Prometheus, Grafana). * Participate in incident response and conduct rootcauseanalysis for performance-related issues. * Document performance benchmarks, testing procedures, and system configurations. More ❯
product updates, timelines, and technical constraints clearly and effectively Monitor product performance, usage, and operational KPIs while driving continuous improvement across Oracle systems and processes Support incident management and rootcauseanalysis for Oracle-related issues Requirements Minimum of 7 years’ experience in a product leadership role focused on Oracle technologies Strong technical background in Oracle platforms More ❯
Sheffield, South Yorkshire, England, United Kingdom
Adecco
IR35 Key Responsibilities Provide on-call and out-of-hours support. Maintain and follow operational procedures. Conduct technical peer reviews to ensure quality and alignment with customer needs. Perform rootcauseanalysis and resolve technical issues. Support solution design and development aligned with architecture and security standards. Contribute to smaller or less complex projects and ensure quality … Backup and Recovery principles . Familiarity with Backup targets such as Data Domain or tape . Working knowledge of Linux and Windows operating systems. Strong problem-solving and performance analysis skills. If the role align with your experience please apply with your updated CV More ❯
Automate operational tasks using tools such as Ansible, Terraform, or Python scripts. Build and maintain monitoring and alerting systems (eg, Prometheus, Grafana). Participate in incident response and conduct rootcauseanalysis for performance-related issues. Document performance benchmarks, testing procedures, and system configurations. If you are interested in this position and would like to learn more More ❯
clear, concise and can be built based on the SAP Best Practices.Responsible for delivery of Inbound and Outbound Integrations from SAP HCM and Success Factors. Handle integration errors, perform rootcauseanalysis, and implement fixesEnsure that HR Solutions developed is consistent with the Computacenter Standard Definition and are stable, scalable and secureWork with developers to ensure technical More ❯
implement controls for key data elements (e.g. customer details, SWIFT/BIC, account data). Validate data ingestion for AML/sanctions screening platforms, ensuring compliance and accuracy. Conduct rootcauseanalysis of data issues and support remediation strategies. Maintain DQ-related metadata, issues, and reporting within Collibra and ServiceNOW. Provide evidence of effective controls during regulatory More ❯
We're hiring multiple Senior Business Analysts to support a large-scale technology programme focused on hybrid cloud migration and adoption for a government client. Key Responsibilities: Lead strategic analysis to support business and technical change. Design processes and operating models for hybrid cloud environments. Analyse complex programme, technical, and business challenges; propose practical solutions. Facilitate workshops, stakeholder interviews … and requirements gathering. Produce clear documentation including use cases, process maps, and guardrails. What You'll Bring: 6+ years' experience in Business Analysis. Proficiency in techniques such as PESTLE, rootcauseanalysis, and business process modelling. Strong stakeholder engagement and communication skills. Experience in both business change and technical environments. Relevant qualifications (e.g. CBAP, CCBA, ECBA, PMI More ❯
on improving system stability and driving further automation initiatives as the business scales. Key Responsibilities Monitor and maintain existing automated tools and workflows. Troubleshoot and resolve technical issues, performing rootcauseanalysis and implementing both short- and long-term solutions. Enhance tool reliability, performance, and monitoring efficiency. Design and develop new automation tools to meet evolving business More ❯
Staines, Surrey, South East, United Kingdom Hybrid / WFH Options
People First Recruitment
Supply & Inventory levels for your designated categories - Drive initiatives to clear excess stock as well as sales accountability to deliver against agreed forecasts KPI Reporting Drive KPI reporting and rootcauseanalysis for customer fill rates & Supplier Performance Manage & drive accountability for Excess & Obsolete inventory levels within designated category Logistics Work with the Inbound Planning Team to More ❯
now seeking external support to maintain, stabilize and further develop these tools. The selected candidate will be responsible for: Monitoring the automated tools currently in operation. Troubleshooting issues, performing rootcauseanalysis, and implementing both temporary fixes and permanent solutions. Improving tool stability and streamlining monitoring processes. Designing and developing new tools to support evolving business needs. More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Boden Resource
Ownership and administration of process control automation in a GMP regulated manufacturing setting. 6. Engage in, and process change control requests per established SOP and processes. 7. Lead technical rootcauseanalysis, incident investigations, and troubleshooting on process control issues related to electrical, instrumentation and control systems. 8. Design and test of newly installed and currently installed More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
maintain technical documentation, diagrams, and knowledge base articles. Collaborate with business and IT stakeholders to gather requirements and deliver scalable solutions. Provide tier-3 support for complex incidents and rootcause analysis. Ensure compliance with security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
maintain technical documentation, diagrams, and knowledge base articles. Collaborate with business and IT stakeholders to gather requirements and deliver scalable solutions. Provide tier-3 support for complex incidents and rootcause analysis. Ensure compliance with security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE More ❯