of Windows OS and various services running on Windows OS. *Administration for directory services platforms to include configuration, policy configurations, troubleshooting and getting to rootcauseanalysis, system design, upgrades, and configuration of monitoring tools Key Skills/Experience: * Significant experience managing Windows servers and infrastructure, including … V Hypervisors. * Knowledge of ITIL processes * Working in 24X7 global environment. * Take responsibility for resolving problems in most effective way possible within SLA reaching rootcause and preventing problems. This is a great opportunity on a long running programme of work. Apply now for your CV to reach More ❯
IT service procedures. - Maintain a high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct rootcauseanalysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. More ❯
IT service procedures. - Maintain a high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct rootcauseanalysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. More ❯
and Program Managers in the construction of Business Cases to support RPA adoption. Ensure accurate project documentation and effective knowledge transfer to stakeholders. Lead rootcauseanalysis for RPA incidents and process exceptions. Develop and deploy reliable bots using custom frameworks based on knowledge of REFramework. Design … reporting in PDF/Excel/SSRS). Write and maintain SQL scripts for SQL Server and Oracle databases to support automation and data analysis tasks. Collaborate with C# developer teams to ensure that data processing meets organizational standards and integration requirements. Provide regular development status updates and manage More ❯
of risk management, regulatory compliance, and ServiceNow best practices. Proven ability to deliver solutions in regulated environments (finance, insurance, critical infrastructure). Experience in rootcauseanalysis, troubleshooting, and problem-solving complex IT issues. Excellent communication, leadership, and collaboration skills. ServiceNow certifications (e.g., Certified Implementation Specialist, Certified More ❯
Farnborough, Hampshire, South East, United Kingdom
Sanderson Recruitment
sharing ideas, completing code reviews and willing to help where required Support applications in the production environment, assisting with troubleshooting, resolution of issues and rootcauseanalysis Ability to work from written specifications or JIRA stories and on own initiative to refine solutions in a structured environment More ❯
for data pipelines and transformations Develop and maintain test suites for ETL/ELT processes using GCP services (e.g., BigQuery, Dataflow, Cloud Composer) Conduct rootcauseanalysis and drive resolutions for data quality issues Work closely with data engineering and analytics teams to define quality metrics and More ❯
top20 recurring issues. Metrics & reporting establish dashboards for backlog age, first-touch fix%, reopen%, SLA compliance; present weekly to the HeadofIT. Continuous improvement run root-causeanalysis, trend spotting and propose corrective actions. Knowledge transfer deliver train-the-trainer sessions and a final service-desk health report More ❯
Manager to ensure that all project documents are maintained and that knowledge is transferred to clients throughout the engagement Leading the investigations and detailed analysis of RPA Incidents and process exceptions including a strategic approach to rootcauseanalysis To develop and deploy peripheral functions by More ❯
provisioning, reducing manual interventions. Implement and maintain security protocols, ensuring compliance with regulatory standards and best practises. Lead the resolution of platform outages, conducting rootcauseanalysis and implementing preventive measures. Collaborate with QA engineering, DevOps, and IT operations to integrate solutions and troubleshoot issues. analyse current More ❯
security and regulatory compliance . Develop business cases and technical feasibility studies for the migration of the print environment to the cloud, including benefit analysis and cost neutrality evaluation. Ideal Candidate: Strong background in Application Support/Management within banking or regulated environments Proven expertise in print services management … especially across complex, enterprise-level environments Hands-on experience with incident response, troubleshooting , and rootcauseanalysis Solid understanding of compliance, security standards , and patch management Excellent stakeholder communication and coordination skills Experience in migration projects , particularly from on-prem to cloud (beneficial) Please attach your latest More ❯
Internal ledgers (subledger, merchant balances) Safeguarded and non-safeguarded bank accounts Validate data integrity and investigate all reconciliation exceptions or variances. Investigate discrepancies, lead rootcauseanalysis, and coordinate resolution with Finance, Product, and Tech teams. Ensure timely identification of safeguarding shortfalls or excesses, and appropriate remediation More ❯
Analyst for a 2 month contract. A hybrid role with 2-3 days a week in their central London offices. Responsibilities Perform in-depth analysis of customer data and operational metrics for the UK, and Emerging Markets, providing actionable insights and recommendations to enhance customer experience and streamline operational … efficiencies across these markets. Analyse customer feedback data using operational data such as average handle times, queue wait times, and contact drivers. Conduct rootcauseanalysis to identify key issues impacting customer satisfaction and operational performance. Develop strategic recommendations for BPO partner leadership to drive accountability and … improvements. Design, test, and refine AI prompts or scripts using internal AI tools to ensure they effectively meet the identified needs. Key Skills Data Analysis skilled in dissecting large volumes of data, making sense of trends and narratives, and deriving actionable insights. Strategic thinking and recommendation development to enhance More ❯
Analyst for a 2 month contract. A hybrid role with 2-3 days a week in their central London offices. Responsibilities Perform in-depth analysis of customer data and operational metrics for the UK, and Emerging Markets, providing actionable insights and recommendations to enhance customer experience and streamline operational … efficiencies across these markets. Analyse customer feedback data using operational data such as average handle times, queue wait times, and contact drivers. Conduct rootcauseanalysis to identify key issues impacting customer satisfaction and operational performance. Develop strategic recommendations for BPO partner leadership to drive accountability and … improvements. Design, test, and refine AI prompts or scripts using internal AI tools to ensure they effectively meet the identified needs. Key Skills Data Analysis skilled in dissecting large volumes of data, making sense of trends and narratives, and deriving actionable insights. Strategic thinking and recommendation development to enhance More ❯
both infrastructure and applications Strong test case design and data identification skills Hands-on execution of tests and result logging Defect lifecycle management and rootcauseanalysis Familiarity with reporting progress, risks, and incidents to stakeholders Experience writing Test Plans , Test Reports , and managing defects Proficient with More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Arden White Limited
optimisation Capacity, performance and availability monitoring Security, vulnerability and malware threat prevention Therefor we need you to: Be skilled at... · Troubleshooting, problem solving and rootcauseanalysis · Prioritisation and self-management · Support and optimization of in-house and bespoke applications · Adapting to change, learning quickly in a More ❯
maintain alerting, logging, and tracing solutions to support observability best practices. Optimize monitoring configurations for performance, cost, and scalability. Troubleshoot monitoring issues and provide rootcauseanalysis for system incidents. Document monitoring architectures, automation scripts, and best practices. Required Skills We are looking for someone who is More ❯
maintain alerting, logging, and tracing solutions to support observability best practices. Optimize monitoring configurations for performance, cost, and scalability. Troubleshoot monitoring issues and provide rootcauseanalysis for system incidents. Document monitoring architectures, automation scripts, and best practices. Required Skills We are looking for someone who is More ❯
maintain alerting, logging, and tracing solutions to support observability best practices. Optimize monitoring configurations for performance, cost, and scalability. Troubleshoot monitoring issues and provide rootcauseanalysis for system incidents. Document monitoring architectures, automation scripts, and best practices. Stay updated on new monitoring technologies and advocate for More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
WWT EMEA UK LIMITED
support to troubleshoot and remediate issues related to system builds and endpoint behavior. Upload, manage, and maintain Linux-based system images and configurations. Perform rootcauseanalysis on Linux system issues, including core OS and application layer debugging. Support performance testing and provide input into optimization strategies More ❯
queue management, and tool effectiveness, ensuring SLAs are met and operational workflows are optimised. Lead end-to-end incident response processes, including containment and rootcauseanalysis, while coordinating with stakeholders and supporting an on-call rota for critical events. Ensure audit-readiness through the creation of More ❯
the wider engineering community. Providing 'lineside' build support and serving as the focal point for any Engineering topics within the Wing Plant CDTs, including rootcauseanalysis investigations into all abnormalities arising from design queries. Proactively identifying product improvements that support modifications to reduce Recurring Costs, Non More ❯
the wider engineering community. Provide 'lineside' build support and act as the focal point for any Engineering topics within the Wing Plant CDTs including rootcauseanalysis investigations into all abnormalities arising from design queries. Provide proactive product improvement which supports modi?cations to reduce Recurring Costs More ❯
of top-tier Live broadcasts Troubleshooting and escalation of issues Communication with Technical Analyst and engineering teams Review, triage, and investigation of problems (initial rootcauseanalysis) Establishment and maintenance of strong cross-functional partnerships with key stakeholders Management of key projects independently from initiation through completion More ❯
Loop (HiL) or Vehicle in the Loop (ViL) rigs. - Produce detailed test execution reports to ensure quality and traceability. - Support defect management and conduct rootcauseanalysis of issues. - Collaborate closely with system engineers and leads to ensure all requirements are tested effectively. What You Will Bring More ❯