1 to 25 of 65 Contract Root Cause Analysis Jobs in England

time zone The role: Take ownership of escalated incidents on Fortinet SDWAN solutions supporting multi-national customers. You'll provide expert troubleshooting, root cause analysis, and resolution while maintaining clear communication with internal stakeholders and external customers. Become the trusted technical expert teams call first when complex … SDWAN incidents need immediate resolution. Your focus: * Incident ownership and resolution on Fortinet SDWAN solutions * Root cause analysis and preventative recommendations * Escalation management and vendor coordination * Change request review and implementation (MACD) * Stakeholder communication and progress updates * ITIL-aligned operational practices Key responsibilities: * Own and resolve escalated ...

testing, and maintaining disaster recovery and backup solutions for critical systems. Analytical Skills: Strong ability to analyse and resolve issues, with a focus on root cause analysis and long-term solutions. Role/responsibilities: Incident Management: Lead investigations into faults, outages, and incidents, ensuring effective root cause analysis and implementation of corrective actions. Risk Mitigation: Proactively identify and mitigate risks to CNI infrastructure, ensuring that issues are addressed promptly and communicated clearly to stakeholders. Disaster Recovery: Develop, implement, and maintain disaster recovery and backup strategies for critical systems. Patch Management: Plan, implement ...

. Maintain accurate, auditable records of change requests, approvals, risk assessments, and implementation outcomes . Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts. Support internal and external audits by providing evidence of change governance and traceability . Reporting & Continuous Improvement Track … infrastructure, applications, and cloud environments . Excellent stakeholder management, leadership, and facilitation skills (e.g., chairing CAB meetings). Analytical mindset for process improvement, root cause analysis, and reporting . Attention to detail for audit and compliance readiness . Qualifications Bachelor's degree in Information Technology, Computer Science ...

performance monitoring Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting Troubleshoot and resolve database and display issues, performing root-cause analysis and corrective actions Maintain documentation, including database schemas, display specifications Strong analytical and problem-solving skills Effective communication and collaboration … Experience in incident management, root-cause analysis, and troubleshooting production issues ...

performance monitoring Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting Troubleshoot and resolve database and display issues, performing root-cause analysis and corrective actions Maintain documentation, including database schemas, display specifications Strong analytical and problem-solving skills Effective communication and collaboration … Experience in incident management, root-cause analysis, and troubleshooting production issues ...

performance monitoring Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting Troubleshoot and resolve database and display issues, performing root-cause analysis and corrective actions Maintain documentation, including database schemas, display specifications Strong analytical and problem-solving skills Effective communication and collaboration … Experience in incident management, root-cause analysis, and troubleshooting production issues ...

incidents including malware, ransomware, data breaches, and APT activity Take ownership of escalations from SOC L1 and drive incidents through to resolution Perform detailed analysis using SIEM and EDR tools such as Splunk and Microsoft Defender Conduct forensic analysis to determine root cause, scope, and impact … Microsoft Defender Solid understanding of network, endpoint, and cloud security fundamentals Experience investigating complex threats including ransomware and advanced attacks Ability to perform structured root cause analysis and forensic investigations Strong documentation and stakeholder communication skills Comfortable working onsite within a secure client environment Nice to Have ...

inside IR35) About the Role We are seeking an experienced and proactive Senior Data Analyst to support the continued integration and development of data analysis within audit programmes and strategies. This role sits within a dynamic team responsible for strengthening analytical capabilities, improving audit activities, and ensuring compliance across … organisation. You will work closely with audit, compliance, and counter-fraud teams to drive insights, manage resources, and deliver impactful reporting and root cause analysis. Key Responsibilities Drive the development and integration of data analysis into audit programmes and strategic planning. Coordinate with cross-functional teams across ...

Scientist (SQL & A/B testing) Location: England/Remote Contract Type: Contract Duration: 12 months Rate: £ per hour PAYE Key Responsibilities Conduct **experiment analysis** to measure impact of authentication methods Perform **root cause analysis** to diagnose issues in authentication funnels Execute **funnel analysis** across … work with large-scale datasets and complex funnels Strong communication skills to translate data insights into actionable recommendations Experience with growth analytics work: experiment analysis, funnel analysis, opportunity sizing Python/R experience for analysis and modeling preferred Please feel free to contact myself – Daisy Nguyen ...

team. ITIL processes Change, Incident, and Problem Management. Experience in handling escalated issues, including coordination with multiple teams and vendors. Preparing incident reports and root cause analysis reports. Interpersonal sensitivity and customer responsiveness. Ability to communicate complex technical content plainly and simply. Good hardware knowledge and troubleshooting ...

analyzing network environments and to identify migration strategies. Creation and management of network service support documents and run books Incident and problem management - Issue analysis, troubleshooting and resolution, root cause analysis, logging and trending Designed and implemented networks based on modern technologies that include Arista, Juniper ...

Cyber Threat. The successful applicant will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. Responsibilities: To support the SOC Manager in assisting Information Management UK meet the challenges and demands of countering the Cyber Threat. … other UK SOC members, including the UK InfoSec Team and the IM Domains (Customer Support and Infrastructure/Information Systems). It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event ...

security findings. Monitoring & Incident Response: Implement monitoring and alerting for security events using AWS native tools and SIEM integrations. Support incident response and root cause analysis for security breaches or vulnerabilities. Maintain documentation and runbooks for security operations. Collaboration & Enablement: - Work closely with platform and application teams ...

tools like Terraform or Ansible. Performance & Reliability: - Analyse application and system performance metrics to identify bottlenecks and optimize resource usage. Drive incident response and root cause analysis using Dynatrace data. Implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for critical services. Collaboration & Governance: - Work closely ...

requirements, user stories, and acceptance criteria to identify test scenarios. Execute automated and manual tests where required to ensure high-quality releases. Perform debugging, root cause analysis, and defect reporting through tools like Jira or Azure DevOps. Quality Assurance & Collaboration Work closely with Product Owners, Business Analysts ...

ticket lifecycle. Support the Head of IT Operations in developing and maintaining a user-friendly IT knowledge base. Identify recurring issues and contribute to root cause analysis and problem management. Recommend and implement improvements to service desk processes and documentation.Review customer feedback and ticket data to identify ...

across multiple areas. Ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution. Excellent problem-solving and root cause analysis skills. Proficiency in understanding, analysing, and defining corrective actions for tickets raised by users. Understanding of virtualization environments and ability … Uses rigorous logic and methods to solve difficult problems with effective solutions. Probes all fruitful sources for answers, identifies hidden problems, and conducts detailed analysis beyond the obvious. Technical Learning Able to learn new skills quickly and adept at acquiring new industry skills and competencies via research, technical courses ...

infrastructure Troubleshoot WAMS performance, connectivity, and data quality issues Monitor real-time PMU data flows Support incident, problem, and change management (ITIL) Perform root cause analysis and implement corrective actions Support upgrades, patches, and hotfixes Document solutions and share best practices Collaborate with engineering ...

incident, request, problem, and project management to meet service levels. Provide on-site IT support and assist in resolving broader technical issues. Contribute to root cause analysis and long-term problem management. Act as a key point of contact between IT and users, promoting standards, improving user ...

/SQL Excellent analytical and problem-solving skills, communication Skill Understanding and L2, L3 operations experience of relevant domain (OSS, B2B, Wholesale, Corporate) Root cause analysis and problem management for recurring issues Create work arounds which can be applied by junior team members Perform Change management, Planning ...

drive efficiency and reduce manual effort using: Python Ansible GitHub Jira Jenkins Supporting DevOps/CI-CD tooling. Contribute to troubleshooting, incident resolution, root-cause analysis and continuous improvement of platform stability. Drive adoption of automation-first practices across engineering activities, ensuring consistent and repeatable deployments. Work ...

technical skills Experience on supporting and troubleshooting Microsoft Office 365, Windows Operating Systems, VPN client software (Cisco), Remote Desktop tools (Bomgar) Ability to perform root cause analysis and determine appropriate course of action based on results Education BS or BA degree preferred or equivalent work experience A+ ...

diverse range of IAM systems and platforms. Monitor system health, performance, and logs to proactively identify and address potential issues, and working towards a root cause solution. Collaborate with engineering, security, and application teams to ensure seamless identity governance and compliance. Be involved in processes concerning organisational transformations … control. Experience with directory services (LDAP, Active Directory) and identity protocols (SAML, OAuth, OpenID Connect). Ability to analyse logs, debug issues, and perform root cause analysis. Strong communication and documentation skills, with the ability to work collaboratively across teams. A proactive approach with a focus on continuous ...

opportunities to enhance platform stability, performance, and efficiency Respond to and manage incidents , ensuring timely resolution and clear communication Investigate and resolve problems , performing root cause analysis and implementing long-term fixes Apply service management frameworks (e.g. ITIL) to maintain best-practice service delivery Support and execute ...

sources, relationships, and dependencies Assess downstream impacts across multiple clinical applications Critical Thinking & Problem Solving Identify missing data, conflicting processes, and ambiguous requirements Perform root cause analysis using approaches such as: 5 Whys Fishbone diagrams Process tracing Documentation & Communication Produce clear, structured documentation including: Requirements packs Data ...