Microsoft Hyper-V Hypervisors. * Knowledge of ITIL processes * Working in 24X7 global environment. * Take responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems. This is a great opportunity on a long running programme of work. Apply now for your CV to reach More ❯
system performance metrics and proactively address areas of concern to prevent disruptions in the service. * Reporting: Generate detailed reports on system health, incidents, and SLA compliance for stakeholders during monthly reviews. * Collaboration: Work closely with cross-functional teams, including IT operations and other support staff, to ensure timely resolution of More ❯
in a highly collaborative environment. Producing internal and external reports to track performance and service improvements. Ensuring contract adherence and governance to meet KPI, SLA, and legal regulatory requirements. Providing technical direction and understanding of customer topology and service infrastructure. Managing and enforcing security processes and procedures to maintain operational More ❯
IT Manager with ad-hoc technical duties as directed * Communicate effectively with the customer and manage technical queries in line with company standards and SLA's Required Skills & Experience * Demonstrable technical IT support experience at 1st/2nd Line level * Highly personable and approachable individual, able to support users at More ❯
direction Collaborate globally with product managers, service owners, infrastructure teams, and external vendors Monitor, report and optimise system performance, support incident resolution, and ensure SLA compliance Address technical debt and contribute to automation, process improvement, and knowledge transfer What You'll Bring: Proven experience leading VDI solution design and implementation More ❯
this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working to SLA's would be a huge advantage. What you'll get in return The Contract is initially for 3 Months/Hybrid Working/Day Rate More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working to SLA's would be a huge advantage. What you'll get in return The Contract is initially for 3 Months/Hybrid Working/Day Rate More ❯
to communicate this with Supervisors/TLs to decide on appropriate actions Pallet Movement/Work Planning Ability to work to driven targets and SLA and time management skills. Boxing and Unboxing IT equipment This is an umbrella contract, the role is Inside IR35. More ❯
and handling ECR processes with customer authorities * Proactively identifying and resolving technical issues, working with third parties when necessary * Ensuring system performance remains within SLA parameters * Supporting continuous improvement through adoption of new tools, technologies and best practices What We're Looking For * Strong hands-on experience with Juniper or More ❯
system performance metrics and proactively address areas of concern to prevent disruptions in the service. * Reporting: Generate detailed reports on system health, incidents, and SLA compliance for stakeholders during monthly reviews. * Collaboration: Work closely with cross-functional teams, including IT operations and other support staff, to ensure timely resolution of More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
LA International Computer Consultants Ltd
system performance metrics and proactively address areas of concern to prevent disruptions in the service. * Reporting: Generate detailed reports on system health, incidents, and SLA compliance for stakeholders during monthly reviews. * Collaboration: Work closely with cross-functional teams, including IT operations and other support staff, to ensure timely resolution of More ❯
large AV presentations. Key Responsibilities: Must hold SC Clearance and complete necessary clearance Must be a UK National Manage incoming tickets to meet contractual SLA targets Perform planned maintenance in all meeting rooms Provide room support for large AV presentations Conduct daily room checks to confirm functionality Perform on-site More ❯
point platform as an Architect. Deep experience in the role of Architect in small to large size implementations, Good Knowledge in RAML and Various SLA policies. Knowledge on API Led connectivity (should have worked on all 3 layers - process, system and experience) Should have worked on Mule basic connectors like More ❯
an Architect Minimum 8+ years of experience in the role of Architect in small to large size implementations, Good Knowledge in RAML and Various SLA policies. Knowledge on API Led connectivity (should have worked on all 3 layers - process, system and experience) Should have worked on Mule basic connectors like More ❯
them on a number of maintenace activities as per below; - Platform Performance Monitoring - ServiceNow Subscription Management - Monthly Patch Scheduling and Deployment (Dev, Test, Prod) - SLA Based Break/Fix Support - Commonly Requested Services (User Admin, Reporting/dashboards, No Code) - Program Governance - Data Maintenance - Full, twice-a-year upgrade management More ❯
Technician 3 We share your motivation to progress your career and achieve your ambitions - so we want to let you know about the latest Technician 3 - London role. Check out the details for this vacancy, with a world-leading technology More ❯
organization and kickoff of technical meetings and status reports. You will ensure that our cybersecurity measures align with contractual requirements and ServiceLevel Agreements (SLA). Your role will be critical in establishing trusted relationships among external systems, designing, and implementing security solutions at an enterprise level, and ensuring their … our cybersecurity team. What you’ll do as the Information Systems Security Officer Ensure cybersecurity measures comply with contractual requirements and ServiceLevel Agreements (SLA). Establish and maintain trusted relationships among external systems and architectures. Design and implement security solutions at the enterprise level, ensuring seamless integration with the More ❯
guidance on error handling, deployment, debugging, and performance tuning Engage directly with clients to gather requirements and present solutions Contribute to monitoring, logging, and SLA management for deployed services Optional: Integrate with Azure queues and containers for hybrid deployments Support Agile/DevOps lifecycle and CI/CD pipelines Ideal … Candidate Profile 3+ years of experience with MuleSoft Anypoint Platform 8+ years in integration design and architecture Strong knowledge of API-led architecture , RAML, SLA policies Familiarity with core Mule connectors (batch, for-each, scatter-gather, etc.) Skilled in error handling, deployment pipelines, and debugging Experience working with Azure components More ❯