UX/ServiceDesigner or UX Designer Product Designer but must have experience of Service Design ServiceDesigner Highly remote - 1 day per week in London or Bristol Overview: We're looking for an experienced, personable and passionate UX/ServiceDesigner to join a mission lead/purposeful organisation as … What were looking for; Facilitate and lead collaborative design and research activities-including workshops, stakeholder interviews, co-creation sessions, and prototyping-ensuring the effective translation of insights into actionable service solutions Ensure all design artefacts (such as service blueprints, journey maps, and prototypes) are robust, evidence-based, and capable of informing both strategic and tactical decisions. Collaborate closely … with multidisciplinary teams-including product lifecycle managers, engineers, researchers, and business analysts to ensure the seamless integration of service design within broader projects and organisational objectives Lead the continuous improvement of service design processes and practices to maximise efficiency, quality, and value for users and clients, ensuring alignment with the clients standards for operational excellence. Champion design-led More ❯
ServiceDesigner | Experience Design Team Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply … the new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced ServiceDesigner to be an essential part of one of the most high-impact teams in our organisation. This is a unique opportunity to help shape and define the … of customers across the UK, from retail banking, to savings, wealth, and insurance. You will be part of an integrated strategic design capability, made up of insight-driven Proposition, Service, Behavioural, Product and Content design, tasked with driving exceptional experiences and better outcomes for customers. You will partner and collaborate closely with business, product, and engineering teams, elevate our More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
interAct Consulting Limited
We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a ServiceDesigner … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A ServiceDesigner here must be More ❯
ServiceDesigner/Service Architect - Umbrella - Highly Remote - 3 Months Defining Operating Models and Service Requirements Most have outstanding comms/stakeholder skills and be able to be self starting and self contained Working with multiple third parties and need to have experience of working within a large enterprise environment Successful candidate will ideally have some More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: ServiceDesigner Contract Length: 6 months Location: Leeds Wellington Place (Hybrid) Day Rate: £300- £600 (Inside IR35) About Client: A leading UK financial services institution with a strong focus on innovation and digital transformation. The company is committed to delivering excellent customer experiences through advanced technology and robust IT infrastructure. They prioritize resilience, security, and continuous … improvement in their IT operations, making them a top employer for technology professionals. We're looking for an experienced ServiceDesigner to help deliver seamless digital experiences and shape services that put customers first. What you'll do: Collaborate within agile teams to define priorities, outcomes, and scope. Shape initiatives using customer and market insight. Facilitate workshops and … stakeholder discussions. Conduct research and document current and future state services. Contribute to building a strong service design community. What we're looking for: Strong background in service design, design thinking, and user research . Skilled in journey mapping, prototyping, and stakeholder engagement . Confident working in agile environments . Excellent communication and collaboration skills. If this sounds More ❯
ServiceDesigner 8 months Remote Active SC security clearance required Inside IR35 - Umbrella only Conduct user research and stakeholder interviews Map service journeys and identify pain points Design service blueprints and prototypes Collaborate with cross-functional teams to implement service improvements Advocate for user-centred design across the organisation Strong facilitation and workshop skills Experience … with service design tools (e.g., Miro, Smaply) Ability to translate insights into actionable design solutions Understanding of systems thinking and design thinking methodologies Excellent communication and storytelling abilities If you are interested in the role please apply More ❯
ServiceDesigner/Service Architect - Umbrella - Highly Remote - 3 Months Defining Operating Models and Service Requirements Most have outstanding comms/stakeholder skills and be able to be self starting and self contained Working with multiple third parties and need to have experience of working within a large enterprise environment Successful candidate will ideally have some More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
iDPP
ServiceDesigner Digital Transformation B2B Portal A global Telecoms client is undertaking a major transformation of a long-standing B2B customer portal. This role will focus on the transformation of this legacy system to meet the needs and demands of todays customers. Youll not only identify opportunities for improvement but also make actionable recommendations and see them through … to delivery. Key Responsibilities: Leading on service design and business analysis activities for the B2B customer portal transformation Reviewing legacy processes and proposing innovative, practical improvements Acting as a trusted advisor to stakeholders, guiding them on what to do and how to approach this type of digital/software transformation Collaborating across business and technical teams to ensure solutions … meet both customer and business needs Driving continuous improvement to deliver a seamless and modern customer experience What were looking for Strong Business Analysis background , with progression into Service Design Experience in digital/software transformation within Telecoms Previous experience with a major telco is highly desirable Proven ability to influence, manage, and engage stakeholders at all levels Excellent More ❯