2 of 2 Contract Software Deployment Jobs in England

Duties & Responsibilities: You will be providing support onsite, via telephone, email and a Service Desk Platform, support of IT applications, products and services, configuring, installing, and securing computer hardware, software, servers and peripherals. Update the technical inventory database and tracking system to reflect current request status and builds an array of technical documentations. Research, analyse, pilot and repair complex … computer hardware and software problems Manage desktop systems and their interaction with infrastructure including network, servers, identity management and other integrated technologies. Work is subject to general review and approvals of the supervisor(s). Always provide excellent customer service Knowledge, Skills & Experience: Highly driven and determined individual with excellent communication skills both written and verbal. Strong problem-solving … skills, with natural aptitude to consider impact to the customer. Understanding of Service and Network infrastructures Knowledgeable about current Microsoft Office Suites. Familiar with backup and anti-virus technologies, software deployment technologies (SCCM, Altiris, Ghost, any repackaging tools). Knowledgeable about basic networking (TCP/IP, DNS, routing, sub netting). Familiar with remote access technologies (VPN, dial More ❯

Modern Care enhancements, best practices, and platform capabilities. Your Profile Essential Skills and Experience (Up to 10, streamlined and non-repetitive) 10+ years of experience in enterprise customer service software deployment and configuration. Expert proficiency in Sprinklr Modern Care (or similar CCaaS platforms such as Genesys, NICE, Avaya). Strong scripting and development skills (HTML, JavaScript, SQL, CSS More ❯