with IT support group and keep customers informed. * Proven knowledge and expertise within a Microsoft Windows environment (ideally within an enterprise domain business model) including familiarity with Active Directory, softwaredeployment technologies (SMS, SCCM, etc.), Group Policy Objects and remote control methods. * Proven desktop support knowledge and expertise specifically for Windows 10 operating systems, Office 365, MS Intune … and Lenovo desktop and laptop hardware. * Knowledge and expertise in supporting Apple Mac OS and iOS software desirable. * Experience in setting up and deploying mobile devices is desirable. * Proven knowledge and expertise in supporting Microsoft Office applications especially Outlook and Teams. * Experience in the use of cloud based storage solutions such as MS OneDrive and Box. * Knowledge of client … antivirus software within an enterprise environment. * Aware of the importance of asset management and their role in updating asset inventory details. * Knowledge and experience of ServiceNow is desirable. * Ability to work in a customer oriented support role manning a customer drop-in desk in addition to performing floor walking to extend support right to the customer's workspace. LA More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Pontoon
integrate security services with other IT tools. Conduct regular audits and ensure compliance with internal and external security standards. Troubleshoot and resolve issues related to endpoint visibility, patching, and software deployment. Provide training and support to internal teams on best practices in End Point security services. Stay current with Tanium/Sentinel One updates, features, and industry trends. About More ❯
quality through defining test strategy, process improvements, coordination with multiple back end teams. Work with the development team to define and implement mechanisms to inject testing earlier into the software development process via mocking strategy. Prioritise competing demands, manage multiple concurrent tasks, adapt to changing priorities. Participate in regression testing to validate new enhancements don't negatively impact existing … IntelliJ Http Client, or similar tools. Strong experience with Debugging tools like Charles Proxy, Splunk, Sentry, Console or similar. Excellent communication and team player. Experience with full life cycle softwaredeployment using Agile practices. Strong attention to detail and ability to work in a fast-paced environment. More ❯
mission-critical networks and security tools. A strong understanding of network protocols, security architecture, and risk management. Imaging servers and storage devices. Managing and troubleshooting Group Policy Objects, including softwaredeployment and desktop security. Advantageous Skills: Experience with virtualization using Hyper-V and Failover Clustering. Familiarity with Cisco and Hirschmann network devices. Conversant in SQL. Working knowledge of More ❯
mission-critical networks and security tools. A strong understanding of network protocols, security architecture, and risk management. Imaging servers and storage devices. Managing and troubleshooting Group Policy Objects, including softwaredeployment and desktop security. Advantageous Skills: Experience with virtualization using Hyper-V and Failover Clustering. Familiarity with Cisco and Hirschmann network devices. Conversant in SQL. Working knowledge of More ❯