12 of 12 Contract Target Operating Model Jobs in England

responsible for assessing the current SACM and HAM structure, grouping and rationalising ongoing changes, and ultimately designing a Target Operating Model (TOM) that outlines what the future SACM landscape should look like once transformation activities are delivered. This role will involve: Conducting a detailed assessment … current SACM/HAM model Designing and documenting a Target Operating Model (TOM) Providing process analysis, process mapping, and recommendations for improvement Advising on future tooling and capability enhancements Leading and managing stakeholder engagement across multiple business areas We are seeking an individual with: Extensive experience ...

Customer is seeking an experienced Programme Manager to lead the design and delivery of a large-scale Target Operating Model (TOM) for an insurance platform within the Lloyd’s market. This role will play a critical part in shaping and implementing a scalable operating framework … practical implementation roadmap, ensuring alignment across business functions, governance, and technology. Required Experience & Skills from the Programme Manager: Proven track record delivering complex Target Operating Model programmes within the insurance industry Experience designing and delivering Target Operation models for Insurance platforms within the Insurance business Strong ...

Centre Operations Manager to lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. Key experience required: Senior Contact Centre … leadership within Insurance or highly regulated Financial Services Management of large, multi-channel contact centres (250+ FTE) Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record ...

procurement cycle. This role will partner closely with Business Heads, Finance, and IT, while also leading the implementation of a new target operating model and procurement strategy. This is a fantastic opportunity to step into a high-impact role, driving operational excellence and shaping procurement best practice … ensuring a high standard of delivery and customer service. Managing and developing the procurement operations team, including prioritisation and performance oversight. Implementing a new target operating model and procurement strategy. Overseeing supplier relationships and strengthening third-party management frameworks. Managing contract renewals, reviewing terms, and supporting ...

procurement cycle. This role will partner closely with Business Heads, Finance, and IT, while also leading the implementation of a new target operating model and procurement strategy. This is a fantastic opportunity to step into a high-impact role, driving operational excellence and shaping procurement best practice … ensuring a high standard of delivery and customer service. Managing and developing the procurement operations team, including prioritisation and performance oversight. Implementing a new target operating model and procurement strategy. Overseeing supplier relationships and strengthening third-party management frameworks. Managing contract renewals, reviewing terms, and supporting ...

including migration to Guidewire PolicyCenter. This role is focused on simplifying complex product landscapes, aligning business and technology, and enabling a scalable, future-ready target-state product model. Key Responsibilities Product Rationalisation Assess and simplify speciality insurance product portfolios (e.g. property, casualty, speciality lines) Define the target product … model, including hierarchy, coverages, clauses, and limits Identify and eliminate duplication while standardising product structures aligned to PolicyCenter Business Architecture & Operating Model Define business capabilities and the end-to-end product life cycle model Establish governance frameworks, ownership models, and alignment with downstream systems Support ...

delivery-focused role suited to someone who can take ownership of workstreams, operate confidently with stakeholders, and drive improvements across policies, standards, controls, and operating models. Duration: till 31/12/2026 Rate: up to 650pd inside ir35 via umbrella Hybrid working: 3 days a week … coverage and framework effectiveness Support the uplift of the Risk Management Framework, including operational and compliance alignment Lead Target Operating Model (TOM) initiatives to improve adherence to risk frameworks and standards Review, improve, and implement risk standards, policies, and control documentation Draft and refine risk and compliance ...

tools. Proficiency in creating Business Change documentation, including policies, standards, processes, procedures, and patterns. Proven experience in Target Operating Model (TOM) planning, capability development, and organisational readiness assessments. Experience in Transition Management related to cloud transition programs. Qualifications : APMG Change Management Practitioner certification. To apply, please submit ...

Model Design: Translate high-level business goals into actionable operational strategies, supporting the design and implementation of target operating models (TOM) across the insurance value stream (e.g., underwriting, claims, policy administration). Stakeholder Management: Build and maintain strong relationships with senior business and IT stakeholders, managing ...

profile initiatives: Direct Valuations and the development of a comprehensive Portfolio Management System (PMS). This is a unique opportunity to shape the future operating model of our private markets investment platform. Key Responsibilities: Strategic Discovery: Lead extensive discovery phases to capture "as-is" states and define clear … target operating models. Requirements Management: Elicit, analyze, and document high-level business requirements, ensuring alignment with overarching strategic objectives. Process Mapping: Develop detailed process flows and architectural diagrams to illustrate current and future state workflows. Gap Analysis & Market Scan: Conduct thorough gap analyses and research the vendor landscape ...

migration governance including RAID management, dependency tracking, GO/NO-GO forums, and auditable evidence packs Enforce adoption of a single Jira Cloud target operating model (templates, workflows, permissions, plugins) and manage exceptions Coordinate cross-functional stakeholders across technology and business teams, managing resistance to standardisation Define ...

cycles and cutover Oversee dress rehearsals, defect resolution, go-live execution and rollback readiness Ensure full data integrity, auditability and traceability from source to target systems Coordinate cross-functional teams across Technology, Operations, Finance, Risk and Compliance Manage third-party vendors and system integrators across migration activities Ensure continuity … across business, technology and regulatory functions Desirable Skills Experience delivering core banking transformation programmes Background in defining and implementing Target Operating Models (TOM) Exposure to regulatory reporting, data lineage and MI continuity frameworks Programme or project management certifications (MSP, PRINCE2, PMP) Experience working with system integrators and third ...