Job Title: Junior TechnicalSupportEngineer Location: Enfield, North London Salary : 27,000 - 33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that … suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior TechnicalSupportEngineer at a salary ranging 27,000 - 33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a … knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience More ❯
Job Title: Junior TechnicalSupportEngineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that … suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior TechnicalSupportEngineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a … knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience More ❯
Job Title: TechnicalSupportEngineer Job Description As a TechnicalSupportEngineer, you will serve as a frontline technical resource for customers and partners via phone, email, or web. Your role is to deliver unique value by collaboratively and reactively solving customer problems … providing proactive support advice, contributing to product quality and enhancements, and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technicalsupport experience to our business customers. From problem identification to full resolution, you will … When needed, you will collaborate with others to engage subject matter experts, engineering, or management. Your day-to-day job will involve providing both technical expertise and being an excellent communicator and service-oriented professional. Responsibilities Own, investigate, and resolve complex technical issues for customers, acting as a More ❯
