6 of 6 Contract Trend Analysis Jobs in England

Reporting, Analytics & Dashboards Build operational and executive-level dashboards Develop KPI, SLA and CMDB health reporting Create automated reporting and scheduled management information Deliver trend analysis and performance insight Develop real-time monitoring and exception reporting Your KPIs will include CMDB Data Completeness CMDB Data Accuracy Environment Coverage … Health Scores Data Freshness Discovery Coverage Service Mapping Coverage Asset Compliance Incident Impact Analysis Change Success Rate You'll also build automated alerts, notifications, exception workflows and compliance controls to continuously monitor CMDB health. Expereince required Essential: 3+ years' application development experience Strong SQL and database design experience REST ...

management. Coordinate with Tech Bar, endpoint, ServiceNow and resolver teams, retaining clear ownership until the next accountable team accepts the work. Support quality sampling, trend analysis and continual-improvement activity using Service Desk data and user feedback. Skills & Experience Required Typically 3+ years of experience across Service Desk ...

Produce clear technical and management-level incident reports and post-incident reviews. Support cyber exercises, simulations and continuous improvement initiatives. Contribute to incident metrics, trend analysis and security governance reporting. Essential Experience Experience working within Incident Response, Cyber Security Operations or SOC environments. Strong hands-on experience with … incidents. Knowledge of Windows and Linux security investigations, authentication events, security logs and network traffic analysis. Understanding of the incident response lifecycle, including detection, analysis, containment, eradication and recovery. Knowledge of frameworks such as MITRE ATT&CK, Cyber Kill Chain and NIST. Understanding of enterprise networking, identity and access ...

supporting post-incident reviews. Ensure all incidents and service requests are accurately recorded and maintained within the ITSM tool to support reporting and trend analysis. Manage maintenance activities, ensuring work is completed within agreed timescales and properly documented. Collaborate with internal and external stakeholders, including engineering, sales, quality assurance ...

Problem, Service Request and Knowledge Management. Drive Continual Service Improvement (CSI) activities. Support the transition of new services into operational support. Produce service reports, trend analysis and operational metrics. Maintain service management processes, procedures and knowledge documentation. Work closely with technical teams, suppliers and customer stakeholders. Support service ...

Ensures their team undertake pro-active application management activities such as regular system health checks, capacity management, patching, data purging, automated monitoring configuration and trend analysis. Ensures effective team interaction with teams introducing new services/changes to the service. Ensures effective team interaction with client and sub-contractor ...