Product Manager - Unified Communications & Contact Centre
- Hiring Organisation
- ECS
- Location
- London, United Kingdom
- Employment Type
- Contract, Work From Home
Product Manager - Unified Communications & Contact Centre 3 - month contract £ 450 per day/Inside IR35 Fully Remote Must be available to start immediately We're looking for an experienced Product Manager to lead the UC & Contact Centre product portfolio. You'll own the strategy, roadmap, and commercial performance … Ensure documentation, SLAs and onboarding processes are up to date Essential skills You will have proven Product Management experience in UCaaS, CCaaS or cloud communications Strong knowledge of Microsoft Teams Phone, Direct Routing, SIP, omni-channel CCaaS Understanding of legacy voice systems (PBX, ISDN, PSTN) Commercial acumen and experience ...