1 to 25 of 32 Contract User Research Jobs in England

Senior User Researcher - Agentic AI/Quantitative Research Outside IR35: £475 - £525 5 month initial contract, likely to extend ASAP Start Once a week/once every 2 weeks to London We are seeking an experienced Senior User Researcher to support a government department on a high-profile programme of work. The role will involve leading user research for the design and delivery of advanced AI/LLM-powered products and services , ensuring that accessibility, privacy, and safeguarding requirements are embedded into solutions at scale. You must either hold or be eligible for SC for this position. Key Responsibilities Lead the planning, design, and execution of user research activities for AI/LLM … powered services. Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments. Evaluate and provide recommendations for training data collection, categorisation, and labelling from a user-centred perspective. Test and assess AI/LLM model outputs against user requirements, accessibility standards, and regulatory frameworks. Collaborate with AI More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

Senior User Researcher - Local Government/Public Sector Contract: 12 months Location: London (2 days on-site per week) IR35: Inside IR35 Experience required: Local Government/Council experience (essential) A fantastic opportunity has arisen for an experienced Senior User Researcher to support a major Central Government digital programme focused on improving public-facing services and digital products … used across the UK. You will conduct high-quality strategic research with citizens, service users, and local government teams to shape user-centred design, product direction and organisational decision-making. This role requires someone with strong expertise in end-to-end user research and a background working with local authorities or councils to understand how public … services operate at a local level. What You'll Do As a Senior User Researcher , you will: Lead and deliver a wide range of user research projects (discovery through to evaluative) involving local government officers and end users Plan, design and conduct research using both qualitative and quantitative methods Run research activities end-to-end More ❯

User Researcher, SC Cleared We're seeking an experienced User Researcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC (Security … Check) clearance and be comfortable working in a fast-paced, agile environment. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct … usability testing and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in line with government service standards and ethical research principles. Skills Required Proven experience as a User Researcher in a digital, user-centred design environment (preferably More ❯

Contract Department: Digital/Product/Technology Reports To: Product Manager/Head of UX Job Purpose The UX Designer will be responsible for creating intuitive, engaging, and impactful user experiences that align with both business objectives and user needs. Working within an Agile/Scrum environment alongside product owners, product managers, UI designers, and developers (including those … working in Angular), you'll translate complex requirements into user-friendly designs, wireframes, prototypes, and high-fidelity visual assets. This role is part of a high-profile programme for a leading energy company, where you'll play a key role in defining and optimising the end-to-end user journey, ensuring every digital touchpoint is clear, consistent, and … user focused. This position is ideal for someone with experience in larger organisations who can confidently collaborate across functions and present to senior leadership teams. Key Accountabilities Design intuitive user interfaces and interactions for web and mobile applications that meet both user needs and business goals. Conduct user research including persona development, journey mapping, and More ❯

Contract Department: Digital/Product/Technology Reports To: Product Manager/Head of UX Job Purpose The UX Designer will be responsible for creating intuitive, engaging, and impactful user experiences that align with both business objectives and user needs. Working within an Agile/Scrum environment alongside product owners, product managers, UI designers, and developers (including those … working in Angular), you'll translate complex requirements into user-friendly designs, wireframes, prototypes, and high-fidelity visual assets. This role is part of a high-profile programme for a leading energy company, where you'll play a key role in defining and optimising the end-to-end user journey, ensuring every digital touchpoint is clear, consistent, and … user focused. This position is ideal for someone with experience in larger organisations who can confidently collaborate across functions and present to senior leadership teams. Key Accountabilities Design intuitive user interfaces and interactions for web and mobile applications that meet both user needs and business goals. Conduct user research including persona development, journey mapping, and More ❯

Contract Department: Digital/Product/Technology Reports To: Product Manager/Head of UX Job Purpose The UX Designer will be responsible for creating intuitive, engaging, and impactful user experiences that align with both business objectives and user needs. Working within an Agile/Scrum environment alongside product owners, product managers, UI designers, and developers (including those … working in Angular), you'll translate complex requirements into user-friendly designs, wireframes, prototypes, and high-fidelity visual assets. This role is part of a high-profile programme for a leading energy company, where you'll play a key role in defining and optimising the end-to-end user journey, ensuring every digital touchpoint is clear, consistent, and … user focused. This position is ideal for someone with experience in larger organisations who can confidently collaborate across functions and present to senior leadership teams. Key Accountabilities Design intuitive user interfaces and interactions for web and mobile applications that meet both user needs and business goals. Conduct user research including persona development, journey mapping, and More ❯

Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible for defining, executing … and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of … days (pro-rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency More ❯

Role: User Researcher Location: Newcastle (2 days per week on-site) Duration: 6 months Rate: Inside IR35 Clearance: Must be eligible to work in roles requiring Security Clearance About the Role We're seeking an experienced User Researcher to join a major central government programme focused on delivering user-centred digital services. You'll work closely with … multidisciplinary teams to ensure design and delivery decisions are grounded in a deep understanding of user needs. This role is ideal for someone who thrives in collaborative, agile environments and has proven experience conducting research within central government or other large, complex organisations. Key Responsibilities Plan, design, and conduct user research using a range of qualitative … and quantitative methods Collaborate with designers, product managers, and developers to inform service design decisions Analyse and present research findings in clear, actionable ways for different audiences Champion user needs and accessibility best practices across the team Contribute to continuous improvement of research practices and standards Essential Skills & Experience Proven experience as a User Researcher within More ❯

Hours: Standard business hours About the Role As a Product Marketing Manager , you'll play a pivotal role in shaping go-to-market strategies, leading impactful campaigns, and driving user engagement across products and markets. You'll leverage research, market insights, and data analysis to inform marketing decisions, craft compelling narratives, and deliver measurable business outcomes. Working with … minimal supervision, you'll act as a strategic partner to cross-functional teams-helping define product positioning, messaging, and user journeys that resonate with the target audience. You'll also foster an inclusive, collaborative environment that encourages diverse perspectives and equitable decision-making. Responsibilities Strategic Planning: Collaborate with regional and functional teams to develop marketing plans, define objectives, prioritize … Campaign Management: Lead medium- to large-scale marketing campaigns from concept to launch. Measure and analyze performance, optimize for results, and ensure alignment with organizational goals and OKRs. Market & User Insights: Identify research needs, scope and manage user research projects, and synthesize insights to inform product and marketing strategies. Go-to-Market Execution: Assess market opportunities More ❯

Hours: Standard business hours About the Role As a Product Marketing Manager , you'll play a pivotal role in shaping go-to-market strategies, leading impactful campaigns, and driving user engagement across products and markets. You'll leverage research, market insights, and data analysis to inform marketing decisions, craft compelling narratives, and deliver measurable business outcomes. Working with … minimal supervision, you'll act as a strategic partner to cross-functional teams-helping define product positioning, messaging, and user journeys that resonate with the target audience. You'll also foster an inclusive, collaborative environment that encourages diverse perspectives and equitable decision-making. Responsibilities Strategic Planning: Collaborate with regional and functional teams to develop marketing plans, define objectives, prioritize … Campaign Management: Lead medium- to large-scale marketing campaigns from concept to launch. Measure and analyze performance, optimize for results, and ensure alignment with organizational goals and OKRs. Market & User Insights: Identify research needs, scope and manage user research projects, and synthesize insights to inform product and marketing strategies. Go-to-Market Execution: Assess market opportunities More ❯

of a critical new system, with the potential to extend into the redesign of a further 9 systems based on pilot success. This is a unique opportunity for a user-centred design expert who can confidently operate in secure, fast-paced environments, working at the intersection of business analysis, service design, and digital user experience. You will play … a key role in gathering business and user requirements, translating them into actionable insights, and shaping intuitive, efficient digital interfaces that meet strict usability, accessibility, and security standards. Key Responsibilities: Lead UX research and user-centred design activities throughout the full product lifecycle. Collaborate closely with stakeholders, developers, and product owners to understand complex business needs and … system workflows. Conduct stakeholder interviews, workshops, and user testing to gather and validate requirements. Develop and deliver personas, journey maps, wireframes, prototypes, and service blueprints. Translate complex system requirements into clear, usable designs that improve user experience. Produce documentation such as user stories, acceptance criteria, and functional specifications. Advocate for UX best practices and inclusive design principles More ❯

Role: Senior User Researcher Location: Remote - Occasion travel to London or Leeds for workshops etc Duration: 6 Months Day rate: £(Apply online only) Umbrella Only Minimum of 5 years UK residency required Role responsibilities: Working on a " App Web to Native Transformation Alpha", collaborating closely with 2x IXDs and 1x UCD Lead. A mixture of primary and secondary research … prototypes to identify areas that could be improved dramatically by switching from web-based app to native-app code, and secondary will involve identifying all the existing findings/user needs we have regarding native capabilities, as well as conducting desk research on native user needs from wider mobile user research eg NNG. It's More ❯

Head of User-Centred Design - Defence Sector Location: Remote with occasional travel to Corsham Clearance: SC Contract Type: Contract, 4 months Rate: Circa £700 per day, Inside IR35. We are seeking an experienced Head of User-Centred Design (UCD) to lead the strategy, capability, and delivery of user-centred design across a high-impact defence programme. This … are designed, tested, and delivered to meet the unique needs of users operating in secure and mission-critical environments. Role Overview: You'll lead a multidisciplinary design function - spanning User Research , Service Design , Interaction Design , and Content Design - ensuring that every product and service is intuitive, inclusive, and effective. Working alongside engineering, product, and delivery teams, you'll … champion evidence-based design and embed user needs at the heart of every decision. Key Responsibilities: Set the vision, strategy, and standards for user-centred design across defence digital programmes. Build and lead a high-performing UCD team, nurturing skills in research, design, and accessibility. Oversee the delivery of design outcomes across multiple workstreams, ensuring alignment with More ❯

define the customer journey/s across digital and non-digital touchpoints as well as the operations, capabilities and technology needed to support it. Translate business inputs, customer insights, user requirements and high-level concepts into actionable service design solutions and step-by-step experiences, guiding teams from vision into detailed delivery Independently assess and own delivery of all … visual artefacts to communicate systems thinking. Bring experience beyond digital, including contact centres, expert advisory services, or other complex service environments Help plan, support and/or execute additional user research to ensure we are seeking right customer insight to aid business decisions A willingness to develop and present thoughtful, innovative service solutions that enhance and improve the … E2E experience, as it pertains to the user needs and business context you are trying to meet. Give and solicit feedback from others in the team to continually improve quality and understanding. Raise issues or opportunities to improve solutions, outcomes, process and quality as needed. Be ready to support with other design-related task requests such as research More ❯

optimise and enhance services to ensure they meet the needs of business. As follows: Define and implement service design strategies and methodologies across multiple projects and initiatives. Collaborate with user research to demonstrate and communicate research insights to stakeholders, helping shape strategic initiatives and the wider roadmap. Design concept journeys, blueprints, and roadmaps that elevate the total … user experience beyond immediate products or services. Facilitate collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business, and design. Service Designer - Location: St Pauls, Vauxhall at Clients Secure location | Hybrid - 3 days at office, 2 at home Duration: 06/08/ More ❯

advanced techniques (ReAct, Chain-of-Thought, ART) Build multi-agent workflows and context-aware LLM systems Advise on responsible AI practices and risk mitigation Collaborate with policy professionals and user researchers Essential Skills Proven prompt engineering experience across multiple LLMs Multi-agent systems and tool-augmented workflows Deep understanding of LLM failure modes and responsible AI Ability to translate More ❯

advanced techniques (ReAct, Chain-of-Thought, ART) Build multi-agent workflows and context-aware LLM systems Advise on responsible AI practices and risk mitigation Collaborate with policy professionals and user researchers Essential Skills Proven prompt engineering experience across multiple LLMs Multi-agent systems and tool-augmented workflows Deep understanding of LLM failure modes and responsible AI Ability to translate More ❯

an Agile team to support the development of dashboards and build automated reports to meet the needs of technical and non-technical users Work with the data analyst and user researcher to update relevant data models to allow business intelligence data to meet the organisation's specific needs Develop business intelligence reports that can be automated, reused and shared More ❯

an Agile team to support the development of dashboards and build automated reports to meet the needs of technical and non-technical users Work with the data analyst and user researcher to update relevant data models to allow business intelligence data to meet the organisation's specific needs Develop business intelligence reports that can be automated, reused and shared More ❯

transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation click apply for full job details More ❯

code platforms (Power Platform) and Python Make technical and architectural decisions for AI projects Build solutions using AI frameworks (LangChain) and cloud AI services Collaborate with product owners and user researchers Provide technical direction to team of 15 Essential Skills Strong low-code/no-code platform experience (Power Platform) - disqualifying if absent Python proficiency for AI development AI More ❯

code platforms (Power Platform) and Python Make technical and architectural decisions for AI projects Build solutions using AI frameworks (LangChain) and cloud AI services Collaborate with product owners and user researchers Provide technical direction to team of 15 Essential Skills Strong low-code/no-code platform experience (Power Platform) - disqualifying if absent Python proficiency for AI development AI More ❯