interactions across conversational AI platforms like Genesys. In this role, you'll lead the design of intelligent dialogue systems while supporting broader content and user experience design initiatives. Ideal candidates are T-shaped designers-experts in conversational design with the flexibility to collaborate across disciplines to deliver meaningful user … learning principles to collaborate confidently with technical teams and refine AI behavior. Maintain a strong focus on clarity, tone, and emotional intelligence in all user-facing language. Help Experience Lead the design of conversational help journeys that empower users to self-serve and reduce support contact. Continuously monitor and … analyze user engagement with help content and tools, iterating on designs based on insights. Work closely with developers and product teams to integrate conversational AI into multi-channel support experiences. Content Design Translate complex concepts-particularly in finance and investment-into plain, accessible language. Apply content design best practices More ❯
Location: Remote * Length: 6-month initial contract * Collaborate with Product Managers and Strategy Leads to identify growth opportunities * Run experiments to validate hypotheses and user behaviours * Conduct userresearch and testing across early-stage concepts * Design clean, user-centric UIs using Figma and design systems * Rapidly … prototype and iterate based on user feedback and data * Balance short-term tests with long-term product strategy Required * 5+ years' experience in product/UX/UI design * Strong background in userresearch, design experimentation, and growth thinking * Hands-on experience with Figma, design systems, and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
the flexibility to work remotely while collaborating with our Manchester-based design agency. This is an exciting opportunity to work on diverse projects, shaping user experiences that make a real impact. Key Responsibilities: Conduct userresearch and usability testing to inform design decisions. Create wireframes, prototypes, and … high-fidelity UI designs. Collaborate with product managers, developers, and stakeholders to enhance user experience. Apply UX best practices to improve usability, accessibility, and engagement. Work within agile teams, iterating designs based on user feedback and data. Ensure consistency in design systems and branding across digital products. Qualifications … or similar role. Strong portfolio showcasing UX design projects. Proficiency in tools such as Figma, Sketch, Adobe XD, and usability testing platforms. Experience conducting userresearch and translating insights into actionable designs. Familiarity with agile development processes. Excellent communication and stakeholder management skills. Must be based in the More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
HMRC
its really like to work at HMRC. Do you have a passion for making complex information simple and accessible? Are you experienced in writing user-focused content and looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in … clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and transform the way we deliver HR, Finance, and Procurement … Local Government. The Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
HMRC
its really like to work at HMRC. Do you have a passion for making complex information simple and accessible? Are you experienced in writing user-focused content and looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in … clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and transform the way we deliver HR, Finance, and Procurement … Local Government. The Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change More ❯
its really like to work at HMRC. Do you have a passion for making complex information simple and accessible? Are you experienced in writing user-focused content and looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in … clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and transform the way we deliver HR, Finance, and Procurement … Local Government. The Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change More ❯
its really like to work at HMRC. Do you have a passion for making complex information simple and accessible? Are you experienced in writing user-focused content and looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in … clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and transform the way we deliver HR, Finance, and Procurement … Local Government. The Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change More ❯
with stronger digital capabilities. You will be responsible for aligning product strategy with organisational priorities, collaborating closely with product managers, architects, platform teams and user-centred design experts. You'll engage both internal stakeholders and the external market, helping the organisation adopt proven digital approaches and deliver better outcomes … wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, userresearch plans and service blueprints Engage with architecture and platform teams to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data … tech teams and external partners to share learning and drive adoption Help reduce regulatory burden by delivering digital services that are efficient, reliable and user-centred About you You'll be a confident, strategic product leader with strong delivery instincts and the ability to operate at pace in a More ❯
Brighton, East Sussex, Preston Park, United Kingdom Hybrid / WFH Options
Data Careers Ltd
with stronger digital capabilities. You will be responsible for aligning product strategy with organisational priorities, collaborating closely with product managers, architects, platform teams and user-centred design experts. You'll engage both internal stakeholders and the external market, helping the organisation adopt proven digital approaches and deliver better outcomes … wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, userresearch plans and service blueprints Engage with architecture and platform teams to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data … tech teams and external partners to share learning and drive adoption Help reduce regulatory burden by delivering digital services that are efficient, reliable and user-centred About you You'll be a confident, strategic product leader with strong delivery instincts and the ability to operate at pace in a More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
HMRC
its really like to work at HMRC. Do you have a passion for making complex information simple and accessible? Are you experienced in writing user-focused content and looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in … clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and transform the way we deliver HR, Finance, and Procurement … Government. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
HMRC
its really like to work at HMRC. Do you have a passion for making complex information simple and accessible? Are you experienced in writing user-focused content and looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in … clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and transform the way we deliver HR, Finance, and Procurement … Government. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change More ❯
its really like to work at HMRC. Do you have a passion for making complex information simple and accessible? Are you experienced in writing user-focused content and looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in … clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and transform the way we deliver HR, Finance, and Procurement … Government. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change More ❯
its really like to work at HMRC. Do you have a passion for making complex information simple and accessible? Are you experienced in writing user-focused content and looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in … clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and transform the way we deliver HR, Finance, and Procurement … Government. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change More ❯
User Experience Product Design lead required to join an internal User Experience Design team for Oil and Gas software services including reservoir engineering, field development planning, geomechanics, seismic processing, carbon storage and emissions management. You will join a UX Studio supporting all internal UX needs including UX requirements … for digital products, programmers, product design and corporate events. Skills Quality of work, understand and deliver against project requirements strategically and tactically. Understand user needs align business goals, define UX Product service success to produce customer journey maps, problem statements, job stories and crafted workflows. UX research, quantitative … v qualitative, research cycles rapid v broad etc. Visual Design. Role Drive UX Practice and Experience Design of product portfolio working with Designers, Developers, Architects, Product Managers and domain experts. End to end software development process for digital software product design from userresearch, journey mapping, interface More ❯
AI project. As a UX Designer you will be responsible for: Defining and driving product strategy with a focus on design and usability. Lead userresearch and design thinking sessions. Develop and oversee wireframes, prototypes, and high-fidelity designs. Prioritise product features based on user feedback and … the emerging technology space, such as artificial intelligence, machine learning. Experience designing across multiple platforms, and working with technical/design teams to create user flows, wireframes, and building user interface mockups and prototypes. Experience designing and prototyping within Figma. Include a portfolio, website, or any other relevant More ❯
days in the office in the Oxford Area Your role primarily spans the end-to-end software development process for digital product design, including userresearch, journey mapping, interface design and prototyping, to user testing and development handover. Primary skills Soft skills such as great attention to … various velocities depending on the project needs, and prioritising work based on learnings and priority shifts, amongst others. Product design skills such as aligning user needs with business goals and value propositions, setting UX Product and service success metrics at the strategic, optimising, and assessing product development phases, producing More ❯
understand project goals and translate them into effective design solutions. Create visual concepts, high-fidelity mockups, transitions, and animations, ensuring a seamless and intuitive user experience. Show passion for industrial design and a deep understanding of the IoT technology landscape. Develop a range of design alternatives and present insight … specifications and behaviors. Create and maintain design systems to ensure consistency across all digital products. Deliver high-quality designs within project deadlines, meeting both user and business objectives. This is a hybrid role, requiring in-office collaboration twice a week at our studio near St. Paul's in central … skills, with the ability to clearly articulate design decisions and collaborate effectively. Strong experience in mobile-focused design and responsive design principles. Familiarity with userresearch and usability testing methodologies. Ability to stay up to date with industry trends, emerging technologies, and design best practices, applying them to More ❯
end responsibility for the design process from concept and ideation, through to prototyping and testing to deliver high quality visual designs, that meet both user and business needs. Working closely with the development teams to ensure solutions are feasible and final deliverables implemented correctly to design specifications. Contribute and … systems. Strong problem-solving skills and ability to think creatively to solve complex design problems. Strong understanding of UX principles and ability to conduct userresearch and testing. Being a team player, working collaboratively with other members of the team. Solution oriented mindset with a can-do attitude. More ❯
Telford, Shropshire, West Midlands, United Kingdom
Capgemini UK Plc
users are more likely to continue using a product and recommend it to others. Key Skills/requirements What youll do: Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of … user needs and organisational outcomes. Ensuring that the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work -Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors … such as changes To policy, legislation, technology or user requirements What youll need: A solid understanding of UCD Ability to build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts Ability to communicate credibly with a More ❯
Wellington, Shropshire, United Kingdom Hybrid / WFH Options
Experis
but on occasion you will be asked to attend other locations in the UK for short periods. What you'll do: Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of … user needs and organisational outcomes. Ensuring that the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors … such as changes To policy, legislation, technology or user requirements What you'll need: A solid understanding of UCD Ability to build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts Ability to communicate credibly with More ❯
Telford, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Experis
but on occasion you will be asked to attend other locations in the UK for short periods. What you'll do: Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of … user needs and organisational outcomes. Ensuring that the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors … such as changes To policy, legislation, technology or user requirements What you'll need: A solid understanding of UCD Ability to build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts Ability to communicate credibly with More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Defence
within the defence and security context. Key Responsibilities: Providing direction within the scrum team Liaising with the engineering lead Helping the scrum team decompose user requests and key results into epics and stories Writing clean, secure code following a test-driven approach Creating code that is open by default … attending daily stand-ups, epic decomposition, demos, and planning sessions Assisting the wider team to understand upcoming API features and their impact Collaborating with user researchers and representing users internally Explaining the difference between user needs and the desires of the user Job Requirements: Experience in data More ❯