1 to 25 of 28 Contract User Research Jobs in England

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital … service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number ...

Cleared User Researcher - Remote - £540/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, a strong track record … delivering insights that shape complex digital services, and experience working to GDS standards. The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. Working closely with delivery teams, service designers, and senior stakeholders ...

Health Researcher/User Researcher - Manchester Hybrid Our Gov client is currently recruiting for a Health Researcher/User Researcher apart of a piece of work. Main responsibilities for User Researchers include : Lead on the planning and conducting of user research activities. Lead on defining … problems and selecting the appropriate research strategies to tackle issues and understand user needs. Advocate for user-centred design and champion its value in the team. Conduct user research using a range of research methods, selecting the appropriate method, both qualitative and quantitative, depending ...

forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides … while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey ...

Title UX Consultant IT User Personas Work Arrangement Mode: Hybrid (3 Days Office) Location: Coventry Role Description Lead the end-to-end development of IT user personas by translating qualitative and quantitative research into actionable persona artefacts aligned to STW's digital, EUC, and M365 strategies. Execute … structured user research activities to generate evidence-backed insights for persona development. Key Skills/Knowledge/Experience (Up to 10, Avoid repetition) Strong UX strategy and service design background Experience creating enterprise IT personas (EUC/Digital Workplace) Ability to translate research into actionable IT strategy ...

Content Designer (SC Cleared) KEY HIGHLIGHTS £375-£450 per day (DOE) Newcastle - onsite once per fortnight/remote flexibility SC clearance required Work on user-centred government digital services ABOUT THE CLIENT Our client is delivering user-centred digital services within a high-profile public sector environment, focused … design environment Opportunity to influence service design and accessibility standards THE CONTENT DESIGNER ROLE As a Content Designer , you will create clear, concise and user-focused content for government digital services. You will collaborate with user researchers, designers and developers to understand user needs and translate complex ...

prepare, format, and publish content to a hand-coded website. This position differs from traditional content design roles in that it involves limited user research or structural rewriting. Instead, the focus is on ensuring that content provided by SMEs is implemented accurately, adheres to GDS guidelines, and meets … WCAG 2.2 AA standards. Manage multiple concurrent publishing tasks, prioritising workload to ensure timely delivery and adherence to quality standards. Understand and reflect basic user needs in the publishing process, even when full user research or iteration is not feasible. Skills and experience Proven experience preparing ...

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital ...

business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution feasibility by evaluating data readiness, technical constraints … decision points, data dependencies and required human oversight. Assess feasibility, data readiness, ethical considerations and AI specific risks. Design AI enabled workflows, prompts and user experiences for Copilot scenarios. Support experimentation, prototyping and MVP definition with delivery teams. Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into ...

business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution feasibility by evaluating data readiness, technical constraints … decision points, data dependencies and required human oversight. Assess feasibility, data readiness, ethical considerations and AI specific risks. Design AI enabled workflows, prompts and user experiences for Copilot scenarios. Support experimentation, prototyping and MVP definition with delivery teams. Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into ...

part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you! Key Responsibilities: Lead end-to-end UX design, encompassing … research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement methods ...

/UX Designer to support a high-impact programme within a major UK public sector organisation. This initiative focuses on improving digital services and user outcomes, likely within the circular economy portfolio. Why this role is exciting Opportunity to design meaningful, user-centred services with real-world environmental … within a collaborative, multidisciplinary team delivering large-scale transformation Key Responsibilities Design and deliver high-quality interaction and UX solutions across digital services Translate user research insights into clear user journeys and interaction patterns Create wireframes, prototypes, and design artefacts to communicate ideas Collaborate with product managers ...

central government client seeking an experienced Senior Service Designer with strong GDS (Government Digital Service) experience to lead the design and delivery of complex, user-centred public services. This role sits within a multidisciplinary digital team and will play a key part in shaping services from discovery through … alignment with GDS Service Standards and best practice across government. The Role You'll be responsible for designing end-to-end services that meet user needs while balancing policy, operational, and technical constraints. Working closely with Product Managers, User Researchers, Content Designers, Interaction Designers, and Technical Architects ...

with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. The Senior UX Researcher will lead the delivery of user testing across our digital in vehicle experiences. This is a senior hands-on role focused on planning, running and analysing research, while guiding … guide day to day activities. What You Will Do: Lead and coordinate UX testing across vehicles, simulators and digital prototypes. Conduct hands on research including study design, moderation and analysis. Mentor junior researchers and support their development. Use Maze and other industry standard research and survey tools ...

POSITION DESCRIPTION: Experienced Senior UX Researcher to lead the delivery of user testing across digital in vehicle experiences. This is a senior hands-on role focused on planning, running and analysing research, while guiding and supporting a small team of researchers. It is not a people management position … guide day to day activities. What You Will Do Lead and coordinate UX testing across vehicles, simulators and digital prototypes Conduct hands on research including study design, moderation and analysis Mentor junior researchers and support their development Use Maze and other industry standard research and survey tools ...

successful candidate will work as part of cross-functional Scrum teams, helping to define product direction, manage priorities, and ensure that solutions meet user needs and organisational objectives. Key Responsibilities Own and manage the product backlog, ensuring it is prioritised effectively to deliver maximum value. Work closely with Scrum … vision, goals, and roadmap aligned with organisational priorities. Collaborate with stakeholders across business, technology, and operational teams to gather requirements and shape solutions. Ensure user needs are central to product development, working with user research and service design where appropriate. Translate complex requirements into clear product features ...

Cleared User Researcher - Remote - £540/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, a strong track record ...

government environments and is confident operating within GDS standards . The Role You will play a key role in creating clear, accessible, and user-centred content for public services. Working within multidisciplinary teams, you will help ensure content meets user needs while aligning with government standards and policy … design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements ...

design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding of user research methods and how to apply insights to content. Ability to explain content decisions to stakeholders and defend them with evidence. Desirable Experience ...

design expertise, a passion for creating intuitive digital experiences, and experience working within GDS standards. The Role You will be responsible for designing accessible, user-centred digital interactions that meet user needs and business goals. Working closely with user researchers, service designers, developers, and stakeholders, you will … help shape and deliver high-quality digital services. Key Responsibilities Designing user journeys, task flows, and interaction patterns for complex digital services Creating wireframes, prototypes, and design specifications to communicate ideas clearly Collaborating with user researchers to incorporate insights into design decisions Working closely with developers to ensure ...

Central Government department on a major digital programme. This role is ideal for someone with strong service design expertise, experience shaping end-to-end user journeys, and working within GDS standards and frameworks. The Role You will play a key role in designing and improving digital services that … effective, usable, and accessible. Collaborating closely with user researchers, interaction designers, delivery teams, and stakeholders, you will help embed user-centred design principles across programmes. Key Responsibilities Mapping and designing end-to-end service journeys, including touchpoints across digital and non-digital channels Creating service blueprints, personas ...

experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively on user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused … standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. Key Responsibilities Lead end-to-end user-centred service design activities. Collaborate with user researchers, product managers, interaction designers and technical teams. Map complex service journeys and identify opportunities for improvement. ...

working with a consultancy feeding into the public sector who are looking for a senior user researcher to join a 6 month contract. - 6 months - Around £400 per day - Remote - SC preferred Lead on research design and research strategy for our Platform Teams, especially cloud platform Providing … user centred insights on our platform-as-a-service offering, backlog and roadmap Willingness to do internal research which focuses on Developers and engineering systems ...

occasional travel to London Duration: 3 months We're looking for an experienced Interaction Designer to join our digital team and help design accessible, user-centred services that meet the needs of the public. You'll work on complex, high-impact services, collaborating closely with researchers, content designers, developers … policy colleagues. What you'll do Design intuitive, inclusive and accessible user journeys for public sector digital services Apply user-centred design principles across discovery, alpha, beta and live phases Produce and iterate interaction designs using wireframes, prototypes and service flows Use the GOV.UK Design System and contribute ...

frameworks and Secure by Design principles. Working within upper-tier secure government environments, you'll engage with senior stakeholders, lead multidisciplinary teams and champion user-centred, accessible and secure service design. Your expertise in risk management, project controls and stakeholder engagement will ensure successful, high-quality outcomes. What … internal programme governance frameworks and contribute to business cases, assurance reviews and formal reporting. Lead preparation for service assessments and internal governance boards. Champion user needs, accessibility and good service design throughout the full project lifecycle. Collaborate with user researchers, designers and technical architects to deliver secure, scalable ...