Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Randstad Technologies
Senior UserResearcher (Contract) The Role: Subject Matter Expert, UserResearcher We are seeking a highly experienced, independent Senior UserResearcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible … requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of 33 days (pro-rata) . Key Responsibilities As a Senior UserResearcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of … methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. Creating Strategic Deliverables: Creating and maintaining critical user-centered artifacts, including detailed user personas and comprehensive journey maps , to align More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Sanderson
UserResearcher, SC Cleared We're seeking an experienced UserResearcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC … Security Check) clearance and be comfortable working in a fast-paced, agile environment. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct usability … testing and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in line with government service standards and ethical research principles. Skills Required Proven experience as a UserResearcher in a digital, user-centred design environment (preferably within government More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
TXP Technology x People
Role: UserResearcher Location: Newcastle (2 days per week on-site) Duration: 6 months Rate: Inside IR35 Clearance: Must be eligible to work in roles requiring Security Clearance About the Role We're seeking an experienced UserResearcher to join a major central government programme focused on delivering user-centred digital services. You'll work … closely with multidisciplinary teams to ensure design and delivery decisions are grounded in a deep understanding of user needs. This role is ideal for someone who thrives in collaborative, agile environments and has proven experience conducting research within central government or other large, complex organisations. Key Responsibilities Plan, design, and conduct user research using a range of qualitative … and quantitative methods Collaborate with designers, product managers, and developers to inform service design decisions Analyse and present research findings in clear, actionable ways for different audiences Champion user needs and accessibility best practices across the team Contribute to continuous improvement of research practices and standards Essential Skills & Experience Proven experience as a UserResearcher within central More ❯
Senior UserResearcher - Local Government/Public Sector Contract: 12 months Location: London (2 days on-site per week) IR35: Inside IR35 Experience required: Local Government/Council experience (essential) A fantastic opportunity has arisen for an experienced Senior UserResearcher to support a major Central Government digital programme focused on improving public-facing services and … digital products used across the UK. You will conduct high-quality strategic research with citizens, service users, and local government teams to shape user-centred design, product direction and organisational decision-making. This role requires someone with strong expertise in end-to-end user research and a background working with local authorities or councils to understand how public … services operate at a local level. What You'll Do As a Senior UserResearcher , you will: Lead and deliver a wide range of user research projects (discovery through to evaluative) involving local government officers and end users Plan, design and conduct research using both qualitative and quantitative methods Run research activities end-to-end: designing, recruiting More ❯
Senior UserResearcher - Agentic AI/Quantitative Research Outside IR35: £475 - £525 5 month initial contract, likely to extend ASAP Start Once a week/once every 2 weeks to London We are seeking an experienced Senior UserResearcher to support a government department on a high-profile programme of work. The role will involve leading … user research for the design and delivery of advanced AI/LLM-powered products and services , ensuring that accessibility, privacy, and safeguarding requirements are embedded into solutions at scale. You must either hold or be eligible for SC for this position. Key Responsibilities Lead the planning, design, and execution of user research activities for AI/LLM-powered … services. Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments. Evaluate and provide recommendations for training data collection, categorisation, and labelling from a user-centred perspective. Test and assess AI/LLM model outputs against user requirements, accessibility standards, and regulatory frameworks. Collaborate with AI engineers, designers More ❯
Role: Senior UserResearcher Location: Remote - Occasion travel to London or Leeds for workshops etc Duration: 6 Months Day rate: £(Apply online only) Umbrella Only Minimum of 5 years UK residency required Role responsibilities: Working on a " App Web to Native Transformation Alpha", collaborating closely with 2x IXDs and 1x UCD Lead. A mixture of primary and secondary … prototypes to identify areas that could be improved dramatically by switching from web-based app to native-app code, and secondary will involve identifying all the existing findings/user needs we have regarding native capabilities, as well as conducting desk research on native user needs from wider mobile user research eg NNG. It's an x More ❯
South West London, London, United Kingdom Hybrid/Remote Options
Interact Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab based testing, diary studies … in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing More ❯