standard desktop systems.* Assist with Active Directory admin, Cisco phones, and MDM tools (VMware/Intune).* Support remote access systems (Citrix, VPN, Duo) and AV platforms (Zoom, Teams, Webex).* Participate in IT projects, relocations, and occasional on-call support.* Maintain accurate logs of users, assets, and technical issues.Requirements* Previous experience in IT support, ideally within a law More ❯
years of IT experience in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel - Knowledge of Remote Access systems More ❯
Products. Responsibilities Provide support for M365 related issues, including troubleshooting Outlook, mobile device setups, and SharePoint/OneDrive sync. Troubleshoot and set up Cisco Cloud Calling software such as Webex and Jabber, including headset and voicemail configurations. Deploy and provide support for end user computing, including Microsoft Windows OS and MS Intune. Assist users with hardware setup, including laptops … Calling, and end user computing. Essential Skills Proficiency in M365, with a strong understanding of Outlook, MFA troubleshooting, and M365 admin console. Experience with Cisco Cloud Calling (Jabber/Webex Cloud) software setup and troubleshooting. Strong understanding of Microsoft Windows OS, MS Office Products, and MS Intune. Familiarity with Active Directory, Zscaler, and SSL VPN technologies. Fluency in English More ❯
Wolverhampton, West Midlands (County), United Kingdom
Intec Select Ltd
available for deployment as required. Support Meeting Rooms in terms of break/fix and maintaining updates to hardware/software, keeping it in support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a … within a financial services or professional services environment is a must-have Experience supporting MAC & Windows OS systems using JAMF is a must have. Working knowledge of AD, ServiceNow, Webex/MS teams Citrix, and Cloud printing solutions is a must-have. Experience setting up meeting rooms, building laptops, setting up printers, break/fix and hardware is a More ❯