Excellent customer service skills for end-user support Ability to act as a first point of contact for HR system issues via ServiceNow Knowledge of HR business processes and workflowanalysis Ability to create custom reports, manage data audits, and perform data cleansing activities Experience uploading data via EIB and managing HR data in Workday Strong stakeholder management More ❯
Excellent customer service skills for end-user support Ability to act as a first point of contact for HR system issues via ServiceNow Knowledge of HR business processes and workflowanalysis Ability to create custom reports, manage data audits, and perform data cleansing activities Experience uploading data via EIB and managing HR data in Workday Strong stakeholder management More ❯
automation. Work collaboratively with cross-functional teams across highways, transport, and infrastructure to embed digital transformation initiatives and automate key operational processes, drawing on business analyst techniques such as workflowanalysis and requirements documentation. Develop and deliver a structured training plan for both management and the wider workforce, ensuring all staff are equipped to adapt to new systems More ❯
