2 of 2 Contract iManage Jobs in England

teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details: Job role: 1st Line Support Job type: Contract Duration: 3 months’ contract with view to extend Rate ...

contract basis. Key Responsibilities Design and lead the end-to-end training strategy for a major technology transformation involving migration from SharePoint 2013 to iManage Cloud and implementation of new workflow processes. Work with Business Analysts and programme teams to translate future-state workflows and system configuration into practical, role … based training. Develop training materials including guides, quick reference resources, videos and e-learning aligned to the configured iManage and workflow environment. Plan and deliver instructor-led training and hands-on sessions for fee earners, Records teams and business services staff. Manage the training schedule in line with programme milestones ...