You must be available immediately for this role.Key Responsibilities* Provide 1st and 2nd line IT support across desktop systems, mobile devices, and AV equipment.* Support and troubleshoot Office 365, iManage, Intapp, Litera tools, Adobe Acrobat, and other key legal applications.* Deliver user training and onboarding on standard desktop systems.* Assist with Active Directory admin, Cisco phones, and MDM tools (VMware More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
Account Management and system access. MS Azure 0365 and Exchange Online - Account Management and system access. Experience of a Joiner/Leaver process. Experience with a Document management Tool (WorkSite) Experience of a time management system (Expert) Support of MS Teams Knowledge of working with a call management tool (Service Now) Responding to support tickets ensuring a rapid response to More ❯
firm is committed to providing first-rate services to its clients and fostering a supportive, collaborative work environment for its employees. Description Provide second and third-line support for iManage, including administration, configuration, and issue resolution. Monitor application performance and work with vendors and IT teams to troubleshoot and resolve issues. Support document management processes, version control, metadata, and filing … practices. Ensure consistent delivery of BAU services, including patching, upgrades, system monitoring, and documentation. Assist with iManage on boarding and off boarding processes for staff. Liaise with business professionals to gather application feedback and translate needs into actionable system enhancements. Act as a point of contact between business users and vendors for application issues or improvements Collaborate on projects involving … drive these jobs is obtained. Experience with 3rd Party Document Import Tools for scheduled document imports and custom imports e.g. To facilitate new client data or personnel on boarding. iManage Control Centre configuration and administration. Support and troubleshooting of iManage Client, Server, and 3rd Party toolsets, both remotely and in person. Experience of performing in-place upgrades of iManage Server More ❯
