IT Support Officer
- Hiring Organisation
- 4Recruitment Services
- Location
- Harlow, Essex, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £29.04/hour
IT Support Officer Brent Council £29.04ph Working on a rota basis perform the following duties: Monitor incoming queues on the IT service desk system perform initial triage of all calls and assign to correct team Take ownership of and resolve calls in line with service level agreement … problems, log problem records and communicate appropriately. Log changes, providing adequate information and ensuring change records are kept up to date. Provide on-site support across all sites supported by Shared Technology Services. Build and/or delivery of end user equipment, collection of equipment for repair or disposal ...