and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯
and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Pursuit Executive Recruitment Ltd
and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯
and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯
systems in relation to the role Knowledge of Automatic Call Distributor ACD telephone system Active Directory management/administration/maintenance Richmond IT Service Management System knowledge/experience ITIL awareness Person Specification Customer Service Essential Must Demonstrate good customer service skills Service Desk Experience Essential Relevant Experience Qualifications Essential Relevant Qualifications Driving Licence Essential Access to a car Skills More ❯
disruption to services. Where You'll Work: This is a cross-site role. Basildon HospitalBroomfield HospitalSouthend Hospital Main duties of the job Fully understand and advocate the use of ITIL principles Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM and SQL, using More ❯
