2 of 2 Contract QA Jobs in Essex

team queues for SLA compliance, overdue tickets, and quality of documentation. Drive performance: Ensure workload distribution is effective and team performance metrics are met. Quality assurance: Review tickets for accuracy, resolution quality, and adherence to process. Provide reporting: Produce routine and ad hoc performance reports for the Service Desk Manager. ...

within public services Experience working collaboratively within team environments Proven ability to manage competing priorities and meet deadlines Awareness of governance, compliance, GDPR, and quality assurance processes Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group ...