Helpdesk Analyst
- Hiring Organisation
- FBI &TMT
- Location
- Fareham, Hampshire, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £14 - £14.41 per hour
client, a leading organisation within the technology sector, is seeking a Helpdesk Analyst to provide on-site IT support in Fareham on a contract basis. The role will involve assisting users with day-to-day technical queries and resolving issues relating to laptops, computers and other IT equipment. Key Responsibilities … records of incidents and resolutions Delivering professional and helpful customer service to all users Job Requirements: Experience in an IT Service Desk or Helpdesk Analyst role Basic knowledge of laptops, desktop computers and common IT hardware Understanding of first-line troubleshooting and incident management Strong communication and customer service skills ...