IT Service Desk Team Leader
- Hiring Organisation
- Randstad Digital
- Location
- Fareham, Hampshire, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £200 - £220 per day
deliver high-quality support and maintain key service levels. Key Responsibilities Team Supervision: Lead, mentor, and schedule a team of Service Desk Analysts. SLA Guardian: Ensure incidents and requests are resolved quickly within agreed timeframes. Escalations: Handle complex technical issues and route them to higher-tier teams when needed. Quality ...