1 of 1 Contract Management Information System Jobs in Farnborough

scale national project replacing Virgin Media routers across the UK. This role involves direct customer contact, engineer scheduling, and the use of a ticketing system to manage appointments and ensure a seamless router replacement experience. Key Responsibilities: • Use the Remedy ticketing system to manage and update customer cases. … Ability to work in a fast-paced, high-volume environment. • Experience using ticketing or scheduling tools – Remedy experience preferred. • Strong organisational and time-management skills. Additional Information: • Majority of the work involves outbound calling to customers. • Full training will be provided on project-specific systems ...