Interim Deputy Head of User Experience
- Hiring Organisation
- Sanderson Government and Defence
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £725 - £750 per day
insights and service performance data directly influence service improvements and future service design. Key Responsibilities Lead Service Operations, Business Relationship Management, Business Development, Data Analytics and User Research teams. Own service performance, KPIs, executive reporting and major incident governance. Drive continual improvement across live services, ensuring user outcomes remain … centred approach aligned to Government Digital Service (GDS) principles and best practice. Develop demand management, forecasting and stakeholder engagement capabilities. Establish strong data and analytics practices to support service decisions and strategic planning. Coach and develop multidisciplinary leadership teams through organisational change. Represent the organisation at senior leadership and stakeholder ...