5 of 5 Contract Continuous Improvement Jobs in Glasgow

support the ongoing operational management and optimisation of cloud services across a large-scale enterprise environment. This role focuses on service performance, governance, and continuous improvement, ensuring cloud platforms are stable, secure, and aligned to business needs. Key Responsibilities Support the day-to-day service delivery … metrics Track and manage service risks, issues, and dependencies (RAID) Support supplier/vendor management, ensuring contractual service commitments are met Drive continuous improvement initiatives across cloud services Ensure adherence to security, compliance, and governance frameworks Key Skills & Experience Proven experience in a Service Delivery Analyst/ ...

Guide teams on best practice and maintain traceability from requirements to designs Develop and maintain architecture governance, templates and reference models Support continuous improvement and adoption of emerging trends Essential experience: Strong stakeholder management and communication skills, able to influence at senior level Hands-on experience ...

impact millions of users across the UK. This is an opportunity to work within a collaborative, agile environment where engineering best practices, innovation, and continuous improvement are strongly encouraged. Your new role As a Java Developer, you will play a key role in the design, development ...

Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery ...

complex incidents efficiently whilst maintaining clear stakeholder communication * Complete accurate shift handovers and operational reporting * Maintain network diagrams, configuration backups and operational documentation * Support continuous improvement and operational optimisation initiatives Deliverables: * High network availability and operational uptime * Rapid incident response and fault resolution * Accurate operational documentation ...