3 of 3 Contract Customer Service Jobs in Glasgow

Ltd PTSG Ltd is a market leader in specialist services to the construction and FM sectors, delivering safety, compliance, and maintenance solutions nationwide. With a strong commitment to innovation, customer care, and operational excellence, we are expanding our IT Service Desk team to support our continued growth. We have a 6 month fixed term contract opportunity, with the … possibility of a longer term position in the future. As Service Desk Analyst you will be the first point of contact for IT-related incidents and service requests across PTSG Ltd. This role is key to ensuring colleagues receive professional, efficient, and customer-focused IT support that enables them to work effectively. This is a full time … in accordance with company policies. Support Microsoft 365 applications, collaboration tools, and business-specific systems. Maintain accurate documentation of incidents, resolutions, and processes in the knowledge base. Deliver excellent customer service by communicating clearly, professionally, and empathetically with end users. Contribute to continuous improvement initiatives within the Service Desk function. Assist with IT onboarding and offboarding for More ❯

Field Service Engineers We are excited to offer an opportunity for skilled engineers to join us on a flexible pay-per-hour basis, supporting ATM First Line Maintenance (FLM) activity. What we’re looking for - Passing a Pre Employment Screening Level 4 is essential - Previous ATM experience is desirable but not required – full training will be provided. - Flexibility to … your own vehicle and a full UK driving licence. - Own an Android smartphone - Supply your own hand tools Skills and Experience Required - Strong background in electromechanical or IT field service engineering. - Ability to work with networked devices, routers, and cabling. - Competence in the installation, deinstallation, and commissioning of ATMs or similar equipment. - Excellent diagnostic and fault-finding skills, with … the ability to resolve issues quickly under pressure. - Knowledge of basic PC hardware, software loading, and configuration. - Comfortable using hand tools, testing equipment, and diagnostic software. - Strong customer service and communication skills, representing the company professionally on-site. - Ability to work independently, managing time and priorities effectively. - Willingness to travel locally within your allocated region. Desirable Skills - Prior More ❯

experience in technical installation, particularly with laptops and desktops Active PVG clearance is mandatory Strong attention to detail and ability to follow installation guidelines and procedures Excellent communication and customer service skills Ability to work independently and efficiently while maintaining a high level of quality Knowledge of health and safety regulations and best practices If you are available More ❯