Pega Lead Decisioning Architect (LDA)
- Hiring Organisation
- DCV Technologies
- Location
- Glasgow, Glasgow City, City of Glasgow, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £600/day - Hybrid / Inside IR35
policies, actions, treatments, arbitration and prioritisation. Experience designing inbound, outbound and real-time decisioning across multiple customer interaction channels. Hands-on experience with adaptive modelling, predictive models, decision strategy simulation, testing and performance monitoring. Strong understanding of customer data modelling, data flows, integration, distributed data platforms … user stories. Design Next-Best-Action strategies, customer segmentation, contact policies, arbitration and prioritisation across inbound, outbound and real-time interactions. Guide adaptive and predictive model integration to support customer-level prioritisation and collections treatment strategies. Coordinate customer data models, data flows and integration designs with workflow, data migration ...