3 of 3 Contract SLA Jobs in Glasgow

flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate ...

Managing both Infrastructure and Network Teams Working for a Global Organisation Experienced within change management processes and CAB environments Working to and managing strict SLA’s Continuous Improvement - Identifying opportunities to streamline workflows and enhance service delivery IT Infrastructure Team Manager Technical knowledge Whilst this role is focused ...

Managing both Infrastructure and Network Teams Working for a Global Organisation Experienced within change management processes and CAB environments Working to and managing strict SLA’s Continuous Improvement - Identifying opportunities to streamline workflows and enhance service delivery IT Infrastructure Team Leader Technical knowledge Whilst this role is focused ...