2 of 2 Contract Service Delivery Jobs in Glasgow

Assist in the procurement of IT resources. Assist with day-to-day operation of IT equipment owned by the authority. Triage and report, through service desk, issues supported by service desk resolver groups i.e., enterprise solutions, infrastructure and security, providing second line support. Carry out installation of software … and upgrades. Liaise with service users and peers to ascertain IT support requirements Provide advice to service users. What You'll Need to Succeed Teamwork: Work effectively in a team structure to support service delivery of technical field services. Work request management: Monitor, respond to, and More ❯

for 12 months initially and a hybrid role. The SPEN Cyber Security team is responsible for the development of the Identity and Access Management service, which is utilised to provision, monitor and maintain core user identities and corresponding entitlements across SPEN systems. This role will help to support the … Solutions • Application Provisioning - for the scope of applications managed by the IAM team. • Work directly with 3rd party suppliers to deliver projects • Support the delivery of the IAM Vision/Roadmap • Work with colleagues and stakeholders to design IAM services that meet the desired controls and provide a positive … customer experience. • Seeking continuously and proactively to improve quality of analysis, service delivery, and/or business decision making. • Undertaking an analysis of a range of data sources, to produce options and recommendations for a workable solution and drive action from key decision makers Key Skills/Experience More ❯