2nd/3rd Line Support Engineer (IDS Engineer) - Contract
- Hiring Organisation
- Head Resourcing
- Location
- Glasgow, City of Glasgow, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £400 - £425/day
across Microsoft 365, Intune, Windows operating systems, Active Directory, endpoint management and related infrastructure services. They will also manage Incidents and Service requests through ServiceNow, working closely with 1st Line support teams, project delivery teams and third-party suppliers, whilst also assisting with the implementation of new technologies and service …/compliance). Experience working within an ITSM/Service Desk environment, using an ITSM tool to manage incidents/requests and meet SLAs (ServiceNow) Knowledge & experience in the Scottish Public/Scottish Government is always highly advantageous M365 Certification are also highly desirable but not essential If the above ...