Service Desk Analyst
- Hiring Organisation
- Pearson Whiffin Recruitment Ltd
- Location
- Gloucester, Butterrow, Gloucestershire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £180 - £200/day
support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Support device security, patching, compliance, and asset management Deliver excellent customer service … networking fundamentals and troubleshooting Experience with MDM tools such as Jamf is advantageous but not essential Knowledge of Microsoft 365 and identity/access management solutions Excellent communication and problem-solving skills Desirable Skills Apple certifications or relevant technical certifications Experience in hybrid cloud environments Scripting or automation knowledge ...