Cheltenham, Gloucestershire, England, United Kingdom
Searchability NS&D
month contract + extension Experience in CISCO, Firewalls, Splunk, Infoblox, Network Design & Delivery Who Are We? We are recruiting for a growing SME consultancy which specialises in digital transformation, cybersecurity, and cloud services for the public sector. With a strong track record in national security, they have delivered secure programmes for classified government agencies. Known for combining technical expertise More ❯
a proactive and detail-oriented Order & Support Coordinator to serve as the primary point of contact for customers and internal teams. You'll drive timely and compliant delivery of cybersecurity products and services, manage support renewals, maintain documentation, and deliver revenue and margin performance-all while upholding compliance, quality, and continuous improvement standards. Key Responsibilities: 1. Order Management & Customer … Liaison Act as the main point of contact for receiving and validating CyberSecurity purchase orders. Confirm orders and issue acknowledgements within agreed SLAs. 2. Delivery Coordination Assign serial numbers, oversee dispatch logistics, and ensure all necessary shipment documents (e.g. EUU, F680, CEIs) are completed. 3. Risk Management & Escalation Track delivery dependencies such as CAPS approvals, exports, and stock levels More ❯