IT services delivered to end users. Good customer service skills Good understanding of our MOS processes and tools (Training will be provided) Good knowledge of Windows and Office tools ITIL knowledge or accreditation SC Clearance essential What's in it for you? - LocationAbbey Wood Stoke Gifford - Bristol BS34 8JH Contract 6 Months 15th Sep - 31st Mar 2026Mon - Fri More ❯
planning, resilience, and performance monitoring for users. Required Skills & Experience Proven end-to-end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies More ❯
an ICT Service Desk or Helpdesk function. Strong leadership and team management capabilities. Excellent communication and stakeholder engagement skills. Proficiency in monitoring and reporting on service performance. Familiarity with ITIL principles and service management processes. Desirable Qualifications ITIL Foundation or higher certification. More ❯
