3 of 3 Contract Team Leader Jobs in Gloucestershire

Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector … customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to … using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and More ❯

IT Service Team Lead Location: Bristol - Abbeywood Contract: 6 months … with likely extension) Clearance: SC Cleared (Must hold Active SC) We're supporting a large public sector customer in Bristol who require a talented IT Service Team Leader to manage a team of engineers within their IT services function. You'll be responsible for leading 5-7 engineers, ensuring SLAs and KPIs are consistently met … a strong track record of leading IT service teams, managing escalations, and building strong customer relationships in a structured service delivery environment. Key responsibilities: Lead and motivate a team of engineers to deliver compliant IT services Host daily calls and ensure issues are resolved effectively Engage with service managers and stakeholders to maintain smooth delivery Use reporting and More ❯

IT Service Team Lead Location: Bristol - Abbeywood Contract: 6 months … with likely extension) Clearance: SC Cleared (Must hold Active SC) We're supporting a large public sector customer in Bristol who require a talented IT Service Team Leader to manage a team of engineers within their IT services function. You'll be responsible for leading 5-7 engineers, ensuring SLAs and KPIs are consistently met … a strong track record of leading IT service teams, managing escalations, and building strong customer relationships in a structured service delivery environment. Key responsibilities: Lead and motivate a team of engineers to deliver compliant IT services Host daily calls and ensure issues are resolved effectively Engage with service managers and stakeholders to maintain smooth delivery Use reporting and More ❯