1st Line Technical Support Analyst
- Hiring Organisation
- 4Square Recruitment Ltd
- Location
- Guildford, Surrey, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £18.00 - £22.00 per hour
essential) Awareness of ITIL or similar frameworks is advantageous Experience Comfortable using computers and common business applications Previous experience in a customer-facing role Skills & Knowledge Strong communication and telephone skills Excellent customer service approach Working knowledge of Windows operating systems Familiarity with Microsoft Office (Word, Excel, Outlook … Good analytical and problem-solving abilities Ability to work effectively both independently and as part of a team Comfortable working under pressure in a fast-paced environment What We’re Looking For A team player who demonstrates accountability, a customer-first mindset, and the confidence to take initiative ...