ITO Team Lead - DV Cleared
- Hiring Organisation
- LA International Computer Consultants Ltd
- Location
- Basingstoke, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 690 Daily
arrangements and resource requirements. - Support service transitions, operational readiness and knowledge transfer. - Maintain accurate incident, change, CMDB and audit documentation. - Represent infrastructure teams during customer meetings, service reviews and escalations. - Mentor engineers, conduct one-to-ones and manage individual development and performance. - Identify opportunities for automation, operational efficiency … Service Level Management. - Experience managing SLAs, KPIs, operational performance and service improvements. - Proven experience coordinating infrastructure changes, technical risk assessments and rollback procedures. - Strong customer engagement, stakeholder management and communication skills. - Experience managing workloads, shift coverage, team performance and technical development. - Strong technical documentation, governance and audit experience. ...