7 of 7 Contract Customer Service Jobs in Hampshire

Service Assurance Lead (2 year FTC) Portsmouth | Personal Contract (dependent on skills and qualifications) Full-time | Hybrid (2 days per week on site in Portsmouth) Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts … escalations are handled effectively, to meet the changing requirements of the business and the external environment. They act as a point of escalation for service outages and disruption, in the role of IT service representative within SGN locations or specific business areas. We deliver safety, warmth, and comfort ...

case you are asked to ever cover this due to being short staffed. Key Duties: Support point for information and communication between organisation and customer Receive Service Centre requests (telephone calls, emails and reception) from all service areas of the hospital Enter details of calls into data … base and following up details of action and outcome Using specific software and databases Candidate Requirements: Computer literate including Microsoft Office Excellent customer service at all times Working as part of a busy team and also unsupervised Please apply now or contact Rachael at the Southampton office ...

Position: Service Delivery Engineer (Night Shift) Length of Contract: This role will be on a weekly rolling basis for a period of 3 months (probation) and then extended till March 2027. A weeks notice by either party. Full CRB checks to be done alongside. Hours Per Week: 39 Hours … Week over Friday/Saturday & Sunday Night. Skill Set Needed: Applications are invited for the post of Service Delivery Engineer on Night Shift, located in the IT Service Desk which provides IT technical support. The position is on site based in Basingstoke and is part of a team ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

someone who thrives in a fast-paced support environment, enjoys solving a wide range of technical issues, and takes pride in delivering excellent customer service. Key Responsibilities Handle incoming technical support incidents, service requests, and change tasks. Manage your personal call queue, ensuring all tickets are progressed … closed within agreed timeframes. Maintain clear, consistent customer communication and provide timely updates. Resolve issues ranging from simple password resets to complex server-related queries. Escalate cases to the 3rd Line Technical Team when required. Work collaboratively within a close-knit, highly skilled team of Engineers. Deliver a high ...

someone who thrives in a fast-paced support environment, enjoys solving a wide range of technical issues, and takes pride in delivering excellent customer service. Key Responsibilities Handle incoming technical support incidents, service requests, and change tasks. Manage your personal call queue, ensuring all tickets are progressed … closed within agreed timeframes. Maintain clear, consistent customer communication and provide timely updates. Resolve issues ranging from simple password resets to complex server-related queries. Escalate cases to the 3rd Line Technical Team when required. Work collaboratively within a close-knit, highly skilled team of Engineers. Deliver a high ...

data using third party tools such as Excel Data imports/exports Running scripts Liaison with customers relating to data issues Creating KPI and customer reports Client reviews and planning Ad hoc data changes Requirements: Excellent MS Excel experience Strong data input skills High levels of accuracy and attention … detail Administration experience Excellent communication and customer service skills Able to work to deadlines Professional telephone manner BUPA and Pension after successful completion of probationary period Hybrid WFH Available after successful completion of probationary period Apply today with your CV for this fantastic role ...