to collect and set up their devices. Troubleshoot basic setup or enrollment issues and escalate complex issues where necessary. Maintain deployment logs and report on completed handovers. Provide excellent customerservice to users during setup. Skills & Experience Required: Prior experience in a similar IT support or device deployment role. Strong working knowledge of Microsoft Intune/Endpoint Manager … support role is a plus. Desirable: Microsoft certifications (e.g., MS-900, MD-102) are an advantage. Experience with password reset tools or Identity Management systems (e.g., Azure AD, self-service portals). Customerservice background in an IT setting. More ❯
experience. With our exceptional training programme, we will equip you with all the tools needed to be a true expert in Sony entertainment products. Your confidence and passion for customerservice will be the key to achieving your goals as a Sony Sales Promoter. We are part of a team supporting one of the largest companies globally, a … great staff discounts - up to 70% off selected Sony products Overtime offered through peak periods What are we looking for? Passion for retail and delivering the highest standard of customerservice to our loyal customers Eagerness to build a strong relationship with our customers and colleagues Confident and ambitious to drive sales within the store If you have More ❯
Service Desk Analyst - Hursley Location: Hursley - 5 days on site Clearance Required: Active SC Clearance preferred, or eligibility to undergo SC Clearance Join Experis - A Global Leader in IT Consultancy Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very … industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Role: As a Service Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Key Responsibilities … Respond to incoming technical support incidents, requests, and changes Manage your personal call queue and ensure timely resolution Communicate updates and maintain ongoing customer engagement Handle password resets and hardware part orders Escalate issues to 2nd & 3rd Line Support when necessary Collaborate with internal teams including Technical Delivery, Development, and Projects Assist in service management reporting and drive More ❯
Service Desk Analyst - Hursley Location: Hursley - 5 days on site Clearance Required: Active SC Clearance preferred, or eligibility to undergo SC Clearance Join Experis - A Global Leader in IT Consultancy Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very … industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Role: As a Service Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Key Responsibilities … Respond to incoming technical support incidents, requests, and changes Manage your personal call queue and ensure timely resolution Communicate updates and maintain ongoing customer engagement Handle password resets and hardware part orders Escalate issues to 2nd & 3rd Line Support when necessary Collaborate with internal teams including Technical Delivery, Development, and Projects Assist in service management reporting and drive More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Spectrum IT are working with a local Portsmouth client to help them find a local Contract IT Service Desk Engineer with extensive experience in Google based environments (Google Workspace) . This contract role has been deemed OUTSIDE IR35, will be for an initial 3 month period. You will be required to be onsite 4 days per week (1 day … remote working per week). Role: As the IT Service Desk Engineer you will act as the initial point of contact for IT assistance. You'll be passionate about ensuring business team members receive timely, effective, and professional support for their technical needs. Overall you'll play a crucial role in maintaining operational efficiency and enhancing the user experience. … support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You'll report into the Service Desk Manager/IT Operations and provide a mixture of software and hardware support. Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks In More ❯
deployment Good working knowledge of Windows 10/11 build issues ,Windows OS, Windows 10/11, Account problems, MDM & InTune enrolments, Application Installs and VPN Connectivity, etc. Strong customerservice and communication skills Ability to support users with varying levels of technical understanding More ❯
