8 of 8 Contract Customer Service Jobs in Hampshire

Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating systems and Office 365. Good English literacy and language skills, translating technical into plain English. A trustworthy individual who is not afraid to ask for help if needed. More ❯

Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating systems and Office 365. Good English literacy and language skills, translating technical into plain English. A trustworthy individual who is not afraid to ask for help if needed. More ❯

We have an opportunity for an IT Service Local Delivery Analyst to join our team in Basingstoke. This is a full time, fixed term role until December 2026 . The starting salary is £39,000 - £45,000 depending on experience. The Role: This IT Service Local Delivery Analyst role will be primarily responsible for all aspects of our … Joiners, Movers and Leavers (JML) process. This will include laptop builds, account creation, the return of equipment, and updating our CMDB. You'll also support with our IT Service - Local Delivery when needed. The role will be based in the office 5 days a week. What we need from you: As an IT Service Local Delivery Analyst you … ll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies. You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service More ❯

Our client seeks a Senior Helpdesk Analyst for a contract role within the technology sector. This position is vital for maintaining IT service continuity across the business and ensuring customer satisfaction. Key Responsibilities Own and resolve high priority incidents where outages impact business continuity or customer trading. Perform data restoration as part of disaster recovery processes to … ownership, quality, and consistency. Ensure internal and external customers are informed of progress on outstanding issues and requests. Be actively involved in the development and improvement of the Technology Customer Service Desk. Seek and drive opportunities to improve, innovate, and develop processes for the benefit of the team and our customers. Work to a schedule, utilising workforce management … tools. General duties will include assigned outbound incident investigation, system alerts, proactive AM and PM tasks, Critical Incidents and Outages, and Customer Care support (complaints and escalations). Skills and Experience Demonstrable written and verbal communication skills, with the ability to communicate in non-technical, user-friendly language. Basic understanding and application of SQL, Linux, PowerShell, BASH. Good understanding More ❯

per day (Inside IR35, via umbrella) Expenses: Mileage and parking claimable Overview We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Southampton area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops , including component replacement and hardware-level troubleshooting. HP/Lenovo … SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service app to: Manage, update, and close tickets Check in/out parts and return unused … components daily Perform tasks such as BIOS updates and device branding as required Maintain safe working practices and escalate issues through the appropriate support channels Deliver professional onsite customer service Requirements Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred) Ability to carry out break/fix repairs confidently and independently Previous field engineering More ❯

in storage at the end of each day. What you'll need to succeed Active SC Clearance Previous experience in IT support Basic IT knowledge and troubleshooting skills. Strong customer service and communication skills. Highly organised with a proactive, can-do attitude. What you'll get in return £25.15 Per Hour What you need to do now If More ❯

in storage at the end of each day. What you'll need to succeed Active SC Clearance Previous experience in IT support Basic IT knowledge and troubleshooting skills. Strong customer service and communication skills. Highly organised with a proactive, can-do attitude. What you'll get in return 25.15 Per Hour What you need to do now If More ❯

available for a new outside IR35 contract? A large organisation are going through a complex Dynamics 365 CRM CE implementation involving other bespoke modules, with a focus on Field Service, Sales and Customer Services. You will need to be a very experienced Technical Lead of Development lead in Dynamics 365 CRM. There is a team of 5 and More ❯