/day (inside IR35, via umbrella) Expenses: Mileage and parking claimable Scope of Work: This is a field-based, junior-level role providing basic break/fix support for HP and Lenovo laptops and desktops click apply for full job details More ❯
apply, email: (see below) THE OPPORTUNITY We're looking for experienced Field Service Technicians (Level 2) to support a short-term IT project providing break/fix support for HP and Lenovo desktop and laptop devices. This role is ideal for candidates with strong hardware troubleshooting and repair experience who enjoys working independently in the field and providing hands-on … technical support across end-user environments. THE ROLE Provide field-based repair and support for laptops, desktops, and peripherals (HP & Lenovo). Carry out hardware break/fix repairs , including device strip down, diagnostics, component replacement, and rebuilds. Manage tickets using a mobile app, collect parts, attend site, complete repairs, and return parts the following day. Deliver efficient and professional … are logged, documented, and closed within SLA. TECHNICAL SKILLS/REQUIREMENTS Proven experience in field engineering , hardware repair , or deskside support (Level 2). Strong hands-on skills with HP and/or Lenovo hardware. Ability to diagnose and repair laptops, desktops, and peripheral devices . Excellent customer service and communication skills. Must hold a full UK driving licence and More ❯
/day (inside IR35, via umbrella) Expenses: Mileage and parking claimable Scope of Work: This is a field-based, junior-level role providing basic break/fix support for HP and Lenovo laptops and desktops. The contractor will assist senior technicians with repairs and follow step-by-step instructions for simple tasks. Key Responsibilities: Attend designated sites to assist with … laptop and desktop repairs, including reassembly under guidance Support troubleshooting, diagnostics, and maintenance of HP & Lenovo devices Use mobile app to manage service tickets: Collect and return parts daily Attend sites and assist with repairs Close tickets in the system Follow instructions from team leads or senior technicians for BIOS updates and branding Maintain safe working practices and report any … issues to the support line Requirements: Basic understanding of laptops and desktops (HP/Lenovo preferred) Willingness to learn break/fix repairs under supervision Own vehicle and essential tools preferred Good time management and organisational skills Willingness to work across multiple sites Desirable: Previous experience in a deskside support or IT helpdesk role Familiarity with ticketing systems and mobile More ❯
