14 of 14 Contract ITIL Jobs in Hampshire

position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware ...

position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware ...

Knowledge of virtualisation technologies such as VMware. Experience with enterprise backup and storage platforms. Familiarity with Microsoft security technologies and infrastructure hardening. Understanding of ITIL processes and change management. Please note: Due to the nature of this programme, applicants must hold active DV (Developed Vetting) Security Clearance and be eligible ...

doing: * Coordinate change activities across technical and business teams * Apply strong planning and prioritisation to support effective change scheduling and governance * Use ITIL Change Enablement principles to assess risk and make balanced governance decisions * Support change documentation and process discipline, with strong attention to detail * Work with IT Service Management ...

support role. Strong technical skills in Windows/macOS , Microsoft 365 , Active Directory , and basic networking (VPNs, TCP/IP). Solid understanding of ITIL principles (Incident, Request, and Problem Management). Excellent communication and logical problem-solving skills under pressure. Apply Today Interested in leading a top-tier service ...

required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take ...

workflows, Filters, Escalations, Active Links + Smart IT configuration. Scripting: Python, PowerShell, Bash for automation tasks. BMC Helix Discovery (ADDM) + CMDB data modelling. ITIL v4 Foundation Certification preferred. ...

Management environment in Hursley. The successful candidate will have strong experience working within IT Change Management or Service Management , with a solid understanding of ITIL Change Enablement principles . You will be responsible for coordinating and governing changes across technical and business teams, ensuring that changes are appropriately assessed, planned … make balanced decisions in a complex IT environment. Key Responsibilities Coordinate and manage IT changes through the end-to-end change lifecycle. Apply ITIL 4 Change Enablement principles to ensure changes are appropriately assessed, authorised and implemented. Coordinate multiple stakeholders across technical, operational and business teams. Assess the risk, impact ...

continual improvement across change management practices. Essential Skills & Experience Experience working in an IT Change Management or Service Management environment. Strong understanding of ITIL Change Enablement principles. Experience coordinating multiple stakeholders across technical and business teams. Excellent organisational, planning and prioritisation skills. Strong communication and stakeholder management abilities. Experience working … supporting large-scale or enterprise IT environments. Familiarity with Agile and traditional project delivery methodologies. Understanding of operational readiness and service acceptance. Technical Knowledge ITIL 4 Change Enablement Incident, Problem and Release Management Service Transition and Operational Acceptance Risk and Impact Assessment Techniques ITSM Platforms (e.g. ServiceNow) Change Scheduling ...

support environment. Technical Knowledge: Proficient in supporting Windows/macOS environments, Microsoft 365, Active Directory, and basic networking (TCP/IP, VPNs). ITIL Framework: A solid understanding of ITIL foundation principles (Incident, Request, and Problem Management). Communication: Exceptional verbal and written communication skills, with the ability to explain ...

This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests are handled … interactions. Use and improve knowledge articles in Confluence. Support major incident communication and coordination. Contribute to service improvement initiatives. Work in alignment with ITIL 4 practices and ISO 20000 processes. Triaging/management of major incidents using the knowledge base. Essential Experience in a Service Desk Analyst position. Working knowledge ...

Technical Proficiency : Strong technical knowledge of Windows and macOS environments, Active Directory, Microsoft 365, and fundamental networking protocols including VPNs and TCP/IP. ITIL Framework Alignment : Solid grasp of core ITIL foundation principles, particularly Problem, Request, and Incident Management. Analytical Troubleshooting : Ability to apply logical problem-solving techniques ...

cloud and on-premise applications. Deliver data migration, system integration, and end-to-end testing. Work closely with Senior Analysts and Project Managers using ITIL and Agile methodologies. What We're Looking For Experience delivering and supporting business-critical applications. Revenues & Benefits systems experience (NEC highly desirable). Microsoft … experience, including Teams, SharePoint, and Power Platform. Knowledge of data integration, system connectivity, and technical project delivery. Familiarity with ITIL and Agile practices. To be considered for this role click apply and submit a copy of your up to date CV. Key Dates Submission Deadline: Wednesday 5 August Interviews: Week ...

workflows. 6. Act as Level 3 escalation point; monitor platform health, manage upgrades and patches. 7. Collaborate with stakeholders to align platform capabilities with ITIL v4 processes and business strategy. 8. Mentor ITSM administrators and produce technical documentation including architecture diagrams and runbooks. Skills & Experience Required 9. 8+ years' hands … Service. 13. Scripting ability in Python, PowerShell, or Bash for automation tasks. 14. Experience with BMC Helix Discovery (ADDM) and CMDB data modelling. 15. ITIL v4 Foundation certified (minimum); Managing Professional or Strategic Leader preferred. 16. Excellent communication skills and ability to lead technical workstreams across multi-team organizations. ...