3 of 3 Contract ITSM Jobs in Hampshire

Senior ITSM Architect Must have an Active DV Clearance An opportunity has arisen for a Senior ITSM Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery across complex estates. You will work within … Agile team, reporting to a Solution Owner, and take ownership of architecture design across a range of ITSM platforms. About the Role - Senior ITSM Architect As a Senior ITSM Architect , you will design, configure, and customise ITSM tooling solutions across cloud, on premises, and hybrid environments. You will produce clear ...

Portsdown Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations … Experience in a Service Desk Analyst position. Working knowledge of ITIL processes (Incident, Request, Service Desk). Experience with Jira Service Management or similar ITSM tooling. Experience using Confluence Excellent communication and customer-service skills. Strong problem-solving and triage ability in line with 1st and 2nd line support. Eligibility ...

Systematix and we are currently looking for an ITSM-ServiceNow Business Analyst for our client. This role is based anywhere in the UK and is fully remote. ABOUT THE PROJECT: Our client, a global leader in the Biotech and Life Sciences space, is implementing ServiceNow as part of a global … IT service transformation initiative, focused on standardizing ITSM processes across a complex enterprise environment. This role will be embedded within the global ServiceNow delivery team. ABOUT THE RESPONSIBILITIES: Gathering and documenting ITSM requirements across Incident, Problem, Change, and Request Management Translating business and operational needs into functional and technical specifications ...