4 of 4 Contract Incident Management Jobs in Hampshire

Analyst, you will play a key role in delivering effective SOC services across multiple platforms and projects. You will provide hands on monitoring and incident response while also supporting the development of people, processes and security controls. Key responsibilities include: Leading and mentoring a small team of SOC Analysts … Manager to evolve SOC capability Senior SOC Analyst essential skills Proven experience in a SOC or similar security operations environment Strong knowledge of SIEM, incident management and threat intelligence Understanding of cloud technologies and modern networking Experience with IDAM, JML processes and ITSM frameworks Ability to lead, support ...

processing procedures. Ensure all transactions and files are fully accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across … testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work ...

cyber security supplier into the MOD. This is a great opportunity to join a talented Cyber team on an interesting project. Tasks/Responsibilities: Management Monitoring of Systems for Security Alerts, Intrusions or activity considered to be unauthorised, unexpected or illegal Review and develop existing security controls in line … with a constantly growing technical environment Contribute into developing an RBAC model in line with an existing IDAM (Identity and Access Management) service Generate recurring service and security reports for key stakeholders Providing security awareness training to users, stakeholders and visitors including onboarding briefs, security awareness campaigns and supplementary ...

Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting SLA's To escalate calls where necessary to the Desktop Team ...