Cloud Service Delivery Analyst
- Hiring Organisation
- Lorien
- Location
- Havant, Hampshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
support the delivery and continuous improvement of cloud services in a fast-paced IT environment. This role plays a key part in a major transformation programme, helping evolve service delivery practices and supporting the transition to a new IT Operations partner. Key Responsibilities Analyse cloud service usage and produce … clear, tailored reports for stakeholders. Act as an escalation point for cloud incidents and support major incident management. Maintain ITIL-aligned processes and keep knowledge resources up to date. Drive service improvements and contribute to service review meetings. Collaborate with business and IT teams to define requirements ...