ITO Team Lead - DV Cleared
- Hiring Organisation
- LA International Computer Consultants Ltd
- Location
- Basingstoke, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 690 Daily
based on skills, capacity and priorities. - Oversee 2nd and 3rd Line technical escalations across Windows, Linux, virtualisation, storage and networking. - Lead P1/P2 major incident investigations, technical recovery and stakeholder communications. - Monitor SLA/KPI performance, incident queues and service quality. - Drive root-cause analysis, problem … management and permanent incident resolution. - Coordinate infrastructure changes, CAB reviews, maintenance windows and rollback plans. - Oversee secure infrastructure builds, patching, maintenance and configuration management. - Manage shift coverage, on-call arrangements and resource requirements. - Support service transitions, operational readiness and knowledge transfer. - Maintain accurate incident, change, CMDB ...