8 of 8 Contract Service Delivery Jobs in Hampshire

Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with … ITIL v3 and Defence/public-sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction set by Maritime Digital ...

Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31/05/2027 Rate: 750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring … reputable company to bring on board an experienced Service Architect to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to high-profile projects, ensuring seamless service delivery and operational excellence. What you'll be doing: Lead the design ...

Service Desk Team Leader Location: Fareham Contract: Up to 6 months Role: IT Support/Service Delivery About the Role We are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will … balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels. Key Responsibilities Team Supervision: Lead, mentor, and schedule a team of Service Desk Analysts. SLA Guardian: Ensure incidents and requests are resolved quickly within agreed timeframes. Escalations: Handle ...

Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension Pay Rate: £40,000 per annum equivalent About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations … days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing ...

hours per week, Southampton, On-site Overview: Our client is seeking a dedicated End User Device (EUD) Engineer to enhance the quality of service delivery within the public services sector. This temporary position is crucial for ensuring that end users receive exceptional support and that service disruptions … minimised. Key Responsibilities: Deliver outstanding customer support to the user base, ensuring a high-quality experience that aligns with business impact and service level agreements (SLAs). Troubleshoot and resolve EUD incidents, requests, and problems within established SLAs, identifying trends and patterns to proactively address issues. Communicate necessary changes ...

contribute to infrastructure projects across multiple cloud services while playing a key part in a wider transformation programme, including changes to IT operations and service delivery practices. Key Responsibilities Contribute to continuous improvement across platform, delivery, and operational practices. Help reduce operational risk across the core cloud … platform. Support demand planning and delivery by working closely with product owners and stakeholders. Provide guidance and best practice to application teams adopting cloud platforms. Assist in maintaining operational commitments, including managing support tickets and resolving issues. Skills & Experience Experience with AWS or Azure and cloud-native architectures Knowledge ...

points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such ...

infrastructure deployments against technical and business requirements. Support test readiness reviews, test execution activities and operational acceptance processes. Work closely with Infrastructure Engineers, Architects, Service Delivery teams and third-party suppliers. Identify testing risks, issues and dependencies and provide mitigation recommendations. Contribute to continuous improvement of testing processes … Infrastructure (VDI) environments. Windows Server administration and testing. Proxy services and proxy chaining technologies. Enterprise authentication and access management. End-user computing and desktop service validation. Infrastructure Test SME - DNS & Virtualisation DNS infrastructure and associated services. VMware vSphere and virtualisation platforms. Infrastructure services testing and validation. Network services ...