1 to 3 of 3 Contract Service Desk Analyst Jobs in Hampshire

Role: Service Desk Analyst Contract Length: 12 months. Location: Southampton based- Full office attendance required IR35: inside Rate: £200 - UMBRELLA *Must have current SC clearance or had it in the past* Minimum Requirement: Desks are responsible for managing the first- and second-line technical support for all … specialised IT equipment. Responsible for ensuring support for existing and emerging information and communications technology services, including providing technical advice to project teams. A service desk analyst interacts with customers. At this level, they will perform tasks such as taking calls from customers and trying to resolve … process efficiency and common ways in which processes are optimised, spotting or identifying obvious deficiencies. Resolve user requests to a minimum of the agreed service level agreement, empathising with the end user. Own an issue until a new owner has been found or the problem has been mitigated or more »

Service Desk Analysts required for a Public sector organisation Onsite/12 month contract ServiceDesk are responsible for managing the first- and second-line technical support for all IT applications and services across sites, including end-user computing. This includes multi-function devices and specialised IT equipment. Responsible … for ensuring support for existing and emerging information and communications technology services, including providing technical advice to project teams. A service desk analyst interacts with customers. At this level, they will perform tasks such as taking calls from customers and trying to resolve their queries, while knowing … process efficiency and common ways in which processes are optimised, spotting or identifying obvious deficiencies. Resolve user requests to a minimum of the agreed service level agreement, empathising with the end user. Own an issue until a new owner has been found or the problem has been mitigated or more »

Role: Service Desk Analyst Contract Length: 12 months. Location: Southampton based- Full office attendance required IR35: inside Rate: £200 - UMBRELLA **Must have current SC clearance or had it in the past** Minimum Requirement: Desks are responsible for managing the first- and second-line technical support for all … specialised IT equipment. Responsible for ensuring support for existing and emerging information and communications technology services, including providing technical advice to project teams. A service desk analyst interacts with customers. At this level, they will perform tasks such as taking calls from customers and trying to resolve … process efficiency and common ways in which processes are optimised, spotting or identifying obvious deficiencies. Resolve user requests to a minimum of the agreed service level agreement, empathising with the end user. Own an issue until a new owner has been found or the problem has been mitigated or more »