11 of 11 Contract Service Management Jobs in Hampshire

Service Architect Must have an Active DV Clearance An opportunity is available for an experienced Service Architect to design and shape end to end service models for complex, high value IT deliveries within secure environments. The Service Architect will play a central role in ensuring … transitioned services enter live operation in a stable, cost effective, and governance aligned manner. About the Role - Service Architect As a Service Architect , you will design detailed end to end service models for low, medium, and high complexity deliveries. You will assess current operating and governance models ...

Role Overview We are looking for an experienced Technology Project Manager with strong expertise in IT Service Management (ITSM) and enterprise service management platforms such as ServiceNow . This role requires a senior individual who can confidently manage complex technology change, drive delivery across multiple workstreams … operate effectively within a large stakeholder environment. The successful candidate will lead the project management of ITSM-related initiatives, ensuring structured delivery, clear communication, and alignment across a wide and varied group of business and technical stakeholders. Key Responsibilities Lead end-to-end project delivery for ITSM/ServiceNow ...

Cloud Resource Manager (Capacity Manager) to join a secure Defence environment based in Basingstoke. This role focuses on ensuring VMware based infrastructure capacity and service performance meet current and future demand while maintaining stability, availability, and cost control. The Cloud Resource Manager (Capacity Manager) will lead service assurance … within a high security operational setting. About the Role - Cloud Resource Manager (Capacity Manager) As a Cloud Resource Manager (Capacity Manager) , you will own service performance across infrastructure and support functions, working closely with customers and internal teams. You will operate and mature ITIL service management processes ...

Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery across complex estates. You will work within an Agile team, reporting to a Solution Owner, and take ownership of architecture design across … configure, and customise ITSM tooling solutions across cloud, on premises, and hybrid environments. You will produce clear design documentation and ensure solutions align with service management processes and security requirements. You will collaborate with delivery teams to improve service efficiency, resilience, and automation. The role involves shaping ...

Role Overview Working as part of a team of analysts and administrators across a range of contracts to specific service level agreements. Key Responsibilities Day to Day: Provide oversight of the receipt, identification, storage and withdrawal of all supported CIs & Assets Provide oversight of the management … onboarding process Support SMO process owner and Product managers in the creation of processes & procedures Provide training Essential Skills Knowledge of ITIL service management processes and practices Knowledge of Asset and Configuration management processes Recognised ITIL Foundation Computer Sciences Certificate or equivalent Experience and knowledge ...

NATS are currently seeking a Service Transition Manager to join their Service Delivery team on a contract basis. The role can be based in either Swanwick or Prestwick and will report to the Release & Transition Lead. Key Responsibilities: Provide a single point of accountability for managing the Transition … modified ATM Systems and Services into Service Delivery (SD) for Projects and non-project change activities. Act as an Intelligent Customer to ensure the Transition Solution delivered by Projects supports Service Delivery, ATC stakeholders (both civilian and military), and the wider business. Manage Transition Risks on behalf ...

Network Engineer 2 year Contract Inside IR35 Location - Portsmouth or Corsham Overview The Network Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of the core physical and virtual networking components which form the backbone of the NSoIT(D) Platform. The detailed … part of the NSoIT(D) Platform. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that individuals have: Demonstrable ...

Engineering Lead Manager Role Overview The Engineering Lead Manager is responsible for leading engineering capability, driving service excellence, and ensuring delivery aligns with organisational strategy. The role provides leadership across multidisciplinary teams and oversees continuous improvement, governance, and operational performance. Role Specifics Base location - Portsmouth with travel to Northwood … required. Contract - 6 - 12 months with the potential for extension. Key Responsibilities Organisational Capability & Service Development Drive performance improvement through metrics, process optimisation, and capability assessment. Identify and prioritise opportunities to strengthen organisational capability. Lead continuous improvement initiatives aligned with strategic goals. Ensure engineering and service outputs meet ...

discussed Your new company You'll be joining a forward-thinking client based in Hampshire, supporting critical ICT operations that underpin emergency response, Service-wide communication systems, and essential infrastructure. The organisation values professionalism, collaboration, continuous improvement, and delivering high-quality service to internal and external stakeholders. Your … attend operational incidents when ICT support is required. What you'll need to succeed Delivering, installing, decommissioning, and maintaining ICT equipment throughout the Service, ensuring adherence to relevant Service Level agreements (SLA's) Maintenance Support and Installation of Command and Mobilising systems To achieve and maintain technical expertise ...

Infrastructure Automation Engineer 2 year Contract Inside IR35 Location - Portsmouth or Corsham Overview The Infrastructure Automation Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of infrastructure automation components which form part of the NSoIT(D) Platform. These automation components will primary … reviewing other team members' code modules. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that individuals have ...

Infrastructure Virtualisation Engineer 2 year Contract Inside IR35 Location - Portsmouth or Corsham Overview The Infrastructure Virtualisation Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of the core virtual estate which form the backbone of the NSoIT(D) Platform. The detailed responsibilities … part of the NSoIT(D) Platform. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that individuals have: Demonstrable ...