2 of 2 Contract Social Skills Jobs in Havant

provider. Key Responsibilities: BAU Operations Support (Incident/Problem/Change) MSP Transition & Early Life Support Monitoring & Reporting Major Incident Management & Communications Stakeholder Management Skills and Experience Proven experience supporting IT operations in an outsourced/managed service environment, working closely with a Service Operations Manager and supplier teams. … preventive actions. Working knowledge of ITSM tooling (e.g., ServiceNow) and operational reporting (ticket hygiene, backlogs, trends, MI packs). Excellent stakeholder management and communication skills, including experience engaging senior leaders, operations teams, and supplier management. Strong analytical skills with the ability to use management information to prioritise, drive ...

CMDB Modelling & Governance Service Data Quality & Remediation Data Health Reporting & Insights ITSM Enablement (Incident/Change Impact & Service Views) Stakeholder Engagement & Data Stewardship Essential Skills Proven experience in CMDB and service data management, including service modelling, relationship mapping, and data governance practices. Working knowledge of CSDM concepts … experience with ITSM tooling (e.g., ServiceNow CMDB and Service Portfolio) including reporting/dashboards, data imports, and lifecycle workflows. Strong stakeholder management and communication skills, able to explain data issues, influence data stewardship, and drive adoption of standards across diverse teams and suppliers. Experience producing data health MI (KPIs ...