1st Line IT Support Engineer (MSP)
- Hiring Organisation
- Gem Partnership
- Location
- Hebburn, North East, United Kingdom
- Employment Type
- Permanent Contract, Hybrid
- Salary
- £29,000
support for IT issues via phone, email, and ticketing systems. Remotely troubleshoot hardware, software, and network problems, escalating when required Utilising strong knowledge of Microsoft 365 Remote hardware maintenance and support Configure and support desktops, laptops, and mobile devices Keep tickets updated and resolved in line with … Person Proven experience in an IT support or service desk role, specifically within an IT Managed Services environment Strong knowledge of Windows OS, Microsoft 365, and Active Directory Holder of a current Microsoft certification (365, Azure etc.) Hold an up-to-date CompTIA A+ ...