Welwyn Garden City, Hertfordshire, England, United Kingdom
Pontoon
/weekend support for planned activities. To excel in this role, you should have: Strong knowledge of ITIL processes (Incident and Problem Management) and IT Asset Management. Proficiency in ITSM tools (e.g., ZenDesk, Service Now). Expertise in Windows 11, Office 365 Suite, iOS, Android, printers, and security tooling. Familiarity with meeting room technologies (Cisco TP, MTR) and network troubleshooting. More ❯
out Configuration Software builds and repairs on various customer devices. Work includes Software builds, Software updates, Repairs, preparing kit to be to ship to various customers. Completing tasks on ITSM,SAP and ServiceNow environment, preparing reports, monitoring queues, answering queries, liaising with management/servicemanagement teams. The right candidate will have experience in Configuration Software builds problem solving and More ❯
logistics and administration of warranty claims, requiring high levels of accuracy and strong administration skills. Key responsibilities include: Processing components and devices using key systems like SAP, ServiceNow, and ITSM . Checking and claiming warranties from vendor web portals (e.g., raising RMAs), ensuring awareness of financial implications and timeframes. Tracking and maintaining accuracy of serial numbers and assets throughout the More ❯