Service Desk Analyst
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Stevenage, Hertfordshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £180 - £200 per day
priority and required action Escalating issues to 2nd-line or specialist teams when appropriate Troubleshooting hardware, software, and account - related problems Supporting Windows environments, Microsoft 365 and standard enterprise applications Maintaining clear and accurate documentation Ensuring a positive customer experience at every interaction What you'll need … succeed Previous experience in a Service Desk or IT Support role Strong understanding of Windows OS, Active Directory, and Microsoft 365 Confident communication skills and a proactive approach Ability to work on site 5 days per week in Stevenage Active SC Clearance (essential) Candidates must meet specific ...