2 of 2 Contract SLA Jobs in Hertfordshire

Security, and Ivanti Proven infrastructure engineering experience in enterprise environments Team leadership and project delivery experience (e.g. PRINCE2, PMI) Strong troubleshooting, fault diagnosis, and SLA-driven support experience Experience working within structured governance frameworks Desirable MCSE (or equivalent) and additional technical certifications ITIL Foundation Experience in customer-facing environments Strong ...

such as SCOM and PRTG Designing and configuring dashboards for network and system monitoring Supporting project delivery including solution design, estimation, and implementation Ensuring SLA compliance through effective incident response and escalation Mentoring engineers and building SME capability within the team Collaborating with architects and stakeholders to shape technical solutions … environments Proven expertise with SCOM, PRTG, and network/device monitoring Experience leading teams or acting as a senior technical specialist Solid understanding of SLA-driven environments and governance frameworks Background in project delivery (PRINCE2, PMI or similar) Excellent troubleshooting, documentation, and stakeholder communication skills Desirable Skills MCSE (or equivalent ...