1 of 1 Contract Customer Service Jobs in Hitchin

Immediate starts are available Job Purpose: Provide both technical and product information to customers, (UK and overseas) resolving enquiries and problems to achieve complete customer satisfaction via phone and email Undertake technical maintenance and assist with repairs as required General production of including making of sub-assemblies, looms and … efficient working practices French language would be an advantage Core Responsibilities and Duties: Technical Provide a high standard of technical advice and guidance to customer issues in a timely manner via email and telephone, a good knowledge of single, three phase and electrical installations will be required Oversee technical … maintenance and assist with repair operations to ensure that service delivery is not compromised Undertake investigations and provide reports in relation to customer issues and feedback Review technical information, manuals and processes, updating and improving where relevant Liaise with Customer Services, Sales and Production as required for More ❯