IT Support Technician (1st / 2nd Line Support)
- Hiring Organisation
- Proactive Appointments
- Location
- Horsham, West Sussex, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £200 per day
line support to internal users across the business. The successful candidate will be responsible for troubleshooting hardware, software, desktop, mobile device, and Microsoft Office issues, providing support via phone, email, remote access, and face-to-face interactions. You will log and manage incidents, resolve technical issues where possible … Skills & Experience: Previous experience in an IT Service Desk, Helpdesk, or IT Support role Good knowledge of Windows PCs, laptops, mobile devices, and Microsoft Office applications Strong troubleshooting and problem-solving skills Excellent customer service and communication skills Ability to manage multiple tasks and work effectively under pressure Self ...