5 of 5 Contract ITIL Jobs in Kent

support of service delivery. Key Experience for the Head of IT Service Delivery Experienced in Shared Services (EUC/Service Desk/etc) ITIL Managing Professional Strong background in Incident Management Operated in a Senior/Lead level previously Experience of shaping processes where necessary Please apply as directed ...

support of service delivery. Key Experience for the Head of IT Service Delivery Experienced in Shared Services (EUC/Service Desk/etc) ITIL Managing Professional Strong background in Incident Management Operated in a Senior/Lead level previously Experience of shaping processes where necessary Please apply as directed ...

lead the delivery, performance, and continuous improvement of shared IT operations. This senior role oversees IT support teams, ensures service excellence aligned with ITIL best practice, and manages a portfolio of suppliers and contracts to achieve high-quality, cost-effective outcomes. Key Responsibilities Provide strategic leadership for shared IT services … focused service delivery. Manage and develop IT support teams, fostering a culture of collaboration, accountability, and continual service improvement. Oversee the full lifecycle of ITIL-aligned processes, including Incident, Problem, Change, and Service Level Management. Lead and manage an annual IT operational budget exceeding £1 million, ensuring effective forecasting, cost ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/EUC/Supplier ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/EUC/Supplier ...